Patient Access & Care Coordinator

Avera Health; Brookings (SD); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

PTO from day 1

5% retirement match

Career development

Job summary

Avera Brookings Clinic is seeking a front desk receptionist to welcome patients, check them in, verify demographics and collect service payments. You will confirm insurance details, obtain necessary authorizations, and sign consent forms while ensuring accurate data entry into the patient record.

You will coordinate scheduling, respond to calls and messages, and help guide patients to appropriate services, contributing to a smooth, patient-centered experience in a busy clinic environment.

Qualifications

• High School or GED with related experience acceptable.
• Ability to communicate effectively with patients and staff.
• Comfort with handling demographics, insurance data and payments.

Responsibilities

• Greet patients and register them; verify demographics and collect payments.
• Verify insurance, process authorizations, and obtain consent forms as needed.
• Scan documents into the patient record and route inquiries to appropriate departments.
• Manage appointment scheduling and coordinate patient flow with nursing and physicians.

Skills

Communication skills

Customer service

Verbal communication

Education

High School or GED

Job description

Avera Brookings Clinic is seeking a front desk receptionist to welcome patients, check them in, verify demographics and collect service payments. You will confirm insurance details, obtain necessary authorizations, and sign consent forms while ensuring accurate data entry into the patient record.

You will coordinate scheduling, respond to calls and messages, and help guide patients to appropriate services, contributing to a smooth, patient-centered experience in a busy clinic environment.