Patient Access & Care Coordination Specialist

Avera Marshall; Marshall (MN); Sur place; USD 25 000 - 32 000; Plein temps

Avantages offerts par ce poste

PTO day 1

5% retirement matching

Career development

Résumé du poste

Avera Marshall is seeking a reception-focused position within the Avera Medical Group Marshall to support clinic access for patients across multiple reception areas. The role emphasizes patient registration, insurance verification, and coordinating care to move patients through the clinic efficiently.

The position requires strong communication skills, attention to detail, and the ability to work in a team, with duties including greeting patients, processing registrations, and directing patients

Qualifications

• High School or GED Equivalent or 1-3 months related experience and/or training; or equivalent combination of education and experience.

Responsabilités

• Welcomes patients, checking them in and completing registration which includes verifying demographics, insurance and collection of any service payments.
• Responsible for insurance verifications, authorizations and getting consent and waiver forms signed as appropriate.
• Responsible for scanning all pertinent information into the patient’s record.
• Answers and addresses calls, messages and/or faxes, routing them to appropriate individuals/departments if needed.
• Maintains computer appointment scheduling and follows office scheduling policies/parameters.
• Expedites delivery of care by coordinating nurse, physician, and patient time.
• Acts as public relations agent for the physicians by serving the patients in a friendly, efficient manner.
• Directs patients to ancillary services as needed.

Description du poste

Avera Marshall is seeking a reception-focused position within the Avera Medical Group Marshall to support clinic access for patients across multiple reception areas. The role emphasizes patient registration, insurance verification, and coordinating care to move patients through the clinic efficiently.

The position requires strong communication skills, attention to detail, and the ability to work in a team, with duties including greeting patients, processing registrations, and directing patients