Patient Access & Care Admin Specialist

1000 Owensboro Health, Inc.; Owensboro (KY); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Owensboro Health Regional Hospital is seeking a role focused on patient registration, assessments, and scheduling while upholding confidentiality and professional conduct. The position emphasizes accurate data entry, patient assistance, and high-quality service in a fast-paced clinical setting.

The role supports patient access and satisfaction, requiring teamwork with physicians and insurance entities. It involves basic clinical tasks under supervision and adherence to hospital policies and

Qualifications

• High school diploma or GED (or higher) preferred.
• BLS certification required within 90 days of employment.
• No experience required.

Responsabilités

• Schedules and reschedules appointments and diagnostic testing using computerized scheduling programs as required.
• Collects and records vital signs.
• Performs basic diagnostic procedures and specimen collection.
• Monitors and communicates changes in patient condition.
• Documents patient care given.
• Maintains equipment and medical supplies, including reordering, stocking, cleaning, and troubleshooting.
• Accepts payments and co-pays and other fees for services during registration.
• May be required to reconcile co-payments and cash receipts at the end of shifts.
• Communicates effectively with insurance companies, external agencies, patients, physicians, and team members.
• May communicate with referring facilities regarding patient transfers.
• Arranges for hospital admissions as appropriate.
• Answers internal and external calls; takes requests for patient information, disperses the information with accountability to all regulatory entities and according to the facility's policies and procedures.
• Maintains examination areas.
• Performs patient registration, patient check-out, pre-certifications, pre-procedure instructions, and appointment confirmations.
• Retrieves records as requested by authorized persons.
• Ensures that properly executed release of information forms are obtained when necessary.
• Files new and returned records according to established systems and policies.
• Identifies and documents missing records.
• Enter information from a variety of sources into computer database(s).
• Verifies data entered into computer by checking printouts/reports for errors and correcting as required.
• Locates and prepares records for archival or destruction according to policies and procedures.
• Initiates retrieval and return of archived records and follows up on any delays or problems with retrieval.
• Assists with performing patient assessments and treatments under the supervision of a physician, nurse practitioner, physician assistant or nurse.
• Greets patients as they arrive into the facility and provides appropriate information.
• Prepares patients for medical procedures as appropriate.
• May perform order entry for standing orders only.

Connaissances

Critical thinking

Decisive judgment

Ability to work under pressure

Formation

High school diploma or GED

Description du poste

Owensboro Health Regional Hospital is seeking a role focused on patient registration, assessments, and scheduling while upholding confidentiality and professional conduct. The position emphasizes accurate data entry, patient assistance, and high-quality service in a fast-paced clinical setting.

The role supports patient access and satisfaction, requiring teamwork with physicians and insurance entities. It involves basic clinical tasks under supervision and adherence to hospital policies and