Patient Access & Billing Specialist

Southeast HEALTH; Ross (AR); On-site; USD 36,000 - 54,000; Full time

Job summary

Southeast Health in Arkansas is seeking a detail-oriented healthcare administrative professional to register patients, collect billing information, obtain pre-authorizations, verify payer coverage, and ensure accurate patient records.

You will work as part of a multi-disciplinary team, handle scheduling, respond to inquiries, and assist with self-pay workflows while maintaining compliance with hospital policies.

Qualifications

• High School diploma required.
• Prefer one year of hospital or clinic revenue cycle experience.
• Working knowledge of computers.
• Medical terminology knowledge required.

Responsibilities

• Works as part of a multi-disciplinary team to provide answers to inquiries and questions.
• Troubleshoot problems and provide information.
• Handle interventions or referrals with professional customer service, telephonically or in person.
• Provide a variety of support services in day-to-day health care operations.
• First and ongoing point of contact for all clients by phone or in person.
• Provide scheduling or patient enrollment for services.
• Enter/update demographic, financial/billing, and caregiver information to complete patient records.
• Verify third party payer coverage.
• Collect self-pay balances.
• Schedule patients for planned clinical services.
• Refer customers to appropriate resources.
• Stay calm when interacting with clients; adapt to a fast-paced environment.
• Support self-pay workflows and obtain/initiations authorizations as required.
• Obtain signatures for billing and clinical treatment.
• Assist patients with SE Health financial assistance programs.

Skills

Typing / Keyboarding

Computer skills

Calculator skills

Education

High School diploma

Medical terminology

Job description

Southeast Health in Arkansas is seeking a detail-oriented healthcare administrative professional to register patients, collect billing information, obtain pre-authorizations, verify payer coverage, and ensure accurate patient records.

You will work as part of a multi-disciplinary team, handle scheduling, respond to inquiries, and assist with self-pay workflows while maintaining compliance with hospital policies.