Patient Access & Billing Specialist

Saint Luke's; Overland Park (KS); On-site; USD 36,000 - 48,000; Full time

Job summary

Saint Luke's is seeking a Patient Access Representative to conduct professional patient interviews, collecting demographic, financial, and biographical information to support accurate billing. You will interpret insurance terminology, verify eligibility, confirm benefits, and help patients understand payment options, including plans and lines of credit, while complying with federal and state regulations.

The role requires strong computer skills and the ability to multitask in a fast-paced

Qualifications

• Interviews patients to collect demographic, financial, and biographical information.
• Understand insurance terminology and verify eligibility.
• Collect payments using negotiating techniques and refer patients to financial resources such as payment plans or lines of credit.
• Ensure compliance with federal and state regulations in billing and patient data.
• Demonstrate strong computer skills and multitasking in a fast-paced environment.

Responsibilities

• Conduct professional patient interviews to obtain demographic, financial, and biographical information.
• Verify patient insurance eligibility and confirm benefits eligibility for proper billing.
• Gather information to accurately bill payors and ensure compliant data entry.
• Complete payment transactions and professionally collect amounts owed by patients and guarantors.
• Refer patients to financial resources such as payment plans or lines of credit when appropriate.

Job description

Saint Luke's is seeking a Patient Access Representative to conduct professional patient interviews, collecting demographic, financial, and biographical information to support accurate billing. You will interpret insurance terminology, verify eligibility, confirm benefits, and help patients understand payment options, including plans and lines of credit, while complying with federal and state regulations.

The role requires strong computer skills and the ability to multitask in a fast-paced