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Job summary
A healthcare organization in New York is looking for a clerk to support patient access operations. Responsibilities include patient registration, verifying insurance, and managing billing. Ideal candidates should have a high school diploma or GED with preferred experience in healthcare settings. Strong communication and customer service skills are critical, along with the ability to work independently. The role requires availability during alternate weekends, Mondays, and holidays.
Qualifications
High school diploma or GED required; college coursework preferred.
Experience in registration, collection, and insurance verification is preferred.
Excellent customer service skills and problem-solving abilities are a must.
Strong verbal and written communication skills are necessary.
Ability to work independently and in teams is essential.
Responsibilities
Complete patient registration and verify insurance information.
Collect payments for financial responsibilities.
Gather and scan required documents for patient records.
Refer patients to the financial services department as needed.
Manage account billing post insurance verification.
Skills
Customer service
Communication skills
Problem resolution
Education
High school diploma or GED
College coursework preferred
Job description
A healthcare organization in New York is looking for a clerk to support patient access operations. Responsibilities include patient registration, verifying insurance, and managing billing. Ideal candidates should have a high school diploma or GED with preferred experience in healthcare settings. Strong communication and customer service skills are critical, along with the ability to work independently. The role requires availability during alternate weekends, Mondays, and holidays.