Patient Access & Billing Specialist

saintlukes; Lincoln (NE); On-site; USD 34,000 - 42,000; Full time

Job summary

Saint Luke's in Lincoln, NE is seeking a Patient Access Representative to interview patients, collect demographic and financial information, verify insurance eligibility, and explain benefits.

You will complete payments using professional negotiation techniques, refer patients to financial resources, and maintain quality customer service in a fast-paced environment.

Strong computer skills and the ability to multitask are required to succeed in this role.

Qualifications

• Less than 1 year of applicable experience.
• Experience with patient registration and insurance verification preferred.
• Excellent customer service skills.

Responsibilities

• Conduct professional patient interviews to collect demographic, financial, and biographical information.
• Explain insurance terminology and assist with eligibility and benefits verification.
• Complete payment transactions and refer to financial resources as needed.

Skills

Strong computer skills

Critical thinking

Multitasking

Customer service

Job description

Saint Luke's in Lincoln, NE is seeking a Patient Access Representative to interview patients, collect demographic and financial information, verify insurance eligibility, and explain benefits.

You will complete payments using professional negotiation techniques, refer patients to financial resources, and maintain quality customer service in a fast-paced environment.

Strong computer skills and the ability to multitask are required to succeed in this role.