Patient Access & Billing Specialist

BayMark Health Services, Inc.; La Puente (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

401K match

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life Insurance

Paid Time Off

Bereavement Leave

Flexible Sick Time

Employee Referral Program

Job summary

BayMark Health Services, Inc. is seeking a dedicated Patient Access Representative / Patient Account Representative in California to manage billing and administrative tasks for patient accounts.

You will verify insurance benefits, process invoices, resolve billing issues, and maintain accurate patient records while delivering excellent customer service.

Benefits include 401K match, medical/dental/vision insurance, paid time off, disability and life insurance, and flexible time off.

Qualifications

• High school diploma or equivalent; at least 2 years in a medical office.
• 2-4 years' experience with Medicaid, PAC and commercial insurance.
• Excellent customer service and professional presentation.
• Knowledge of medical insurance claims procedures and documentation.
• Proficient PC skills; Word and Excel preferred.

Responsibilities

• Review, maintain, and process fiscal/account records and transactions related to patient’s accounts.
• Verify insurance benefits and billing information by terminal and/or telephone.
• Contact third party payers for payment post billing.
• Resolve issues with payment and billing, authorization process.
• Reconcile daily money collected.
• Forward information to expedite payment.
• Maintain accurate accounts and demographics.
• Insure completion of pre-authorization process.
• Monitor authorizations and claim rejections.
• Maintain fiscal records and worksheets for calculations and verifications.
• Contact patients for payment or payment arrangements.
• Manage revenue cycle, production logs, balances and collections for self-pay clients.
• Maintain confidentiality of patient records.
• Assist with archiving discharged files.
• Respond to requests for information regarding accounts.
• Backup Receptionist duties as needed.

Skills

Customer service

Communication skills

Medical billing

Insurance claims

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Job description

BayMark Health Services, Inc. is seeking a dedicated Patient Access Representative / Patient Account Representative in California to manage billing and administrative tasks for patient accounts.

You will verify insurance benefits, process invoices, resolve billing issues, and maintain accurate patient records while delivering excellent customer service.

Benefits include 401K match, medical/dental/vision insurance, paid time off, disability and life insurance, and flexible time off.