Patient Billing & Access Specialist

BayMark Health Services, Inc.; Normal (IL); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

401K match

Medical, Dental, Vision Insurance

Paid Time Off

Bereavement Leave

Flexible Sick Time

Employee Referral Program

Job summary

MedMark Treatment Centers, part of BayMark Health Services, Inc., seeks a dedicated Patient Access Representative / Patient Account Representative to handle billing, verification of invoicing, and maintenance of third-party records in a fast-paced medical office.

The role emphasizes accuracy, attention to detail, and strong communication. Salary ranges from $17.50 to $18.00 per hour; on-site in Illinois, with comprehensive benefits and growth opportunities.

Qualifications

• 2+ years of experience in a medical office setting
• Experience with Medicaid and PAC or commercial insurance preferred
• Excellent customer service and professional presentation, including telephone etiquette
• Knowledge of medical billing procedures and claims processes
• Proficient in basic PC skills; familiarity with EMR/ billing software a plus
• Ability to communicate effectively, both orally and in writing

Responsibilities

• Review, maintain, and process fiscal/account records for patient accounts
• Verify insurance benefits and billing information by terminal or telephone
• Contact third party payers for payment post billing
• Resolve billing issues and monitor authorizations and claim rejections
• Maintain accurate account records and ensure proper documentation
• Assist with archiving discharged files and data entry as needed

Skills

Customer service

Verbal & written communication

Self-directed

Medical office experience

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Job description

MedMark Treatment Centers, part of BayMark Health Services, Inc., seeks a dedicated Patient Access Representative / Patient Account Representative to handle billing, verification of invoicing, and maintenance of third-party records in a fast-paced medical office.

The role emphasizes accuracy, attention to detail, and strong communication. Salary ranges from $17.50 to $18.00 per hour; on-site in Illinois, with comprehensive benefits and growth opportunities.