Patient Access & Billing Specialist

UNC REX Healthcare; Graham (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health Primary Care at Graham in Graham, NC is seeking a Medical Administrative Assistant to perform patient check-in/check-out, handle financial information, and provide patient billing guidance with excellent customer service and solid computer skills.

Responsibilities include ensuring compliance with policies, revenue cycle guidelines, accurate ICD/CPT coding, appointment scheduling, and balance of daily receipts. Onsite, day schedule, 40 hours per week.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
• Knowledge/skills: strong communication, computer skills, data entry, and ability to work with patient information in a HIPAA-compliant environment.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, answers phones promptly, and provides accurate information; supports other admin duties as required.
• Accurately performs patient check-in/out; processes insurance verification and authorization; codes visits with ICD/CPT; balances daily receipts; answers billing questions; schedules appointments with complete demographic data.

Skills

Customer service

Data entry

Telephone etiquette

Billing inquiries

Education

High school diploma or GED

Medical administrative assisting program (preferred)

Tools

ICD/CPT coding

Job description

UNC Health Primary Care at Graham in Graham, NC is seeking a Medical Administrative Assistant to perform patient check-in/check-out, handle financial information, and provide patient billing guidance with excellent customer service and solid computer skills.

Responsibilities include ensuring compliance with policies, revenue cycle guidelines, accurate ICD/CPT coding, appointment scheduling, and balance of daily receipts. Onsite, day schedule, 40 hours per week.