Patient Access & Billing Navigator

Southeast Health; Georgia; On-site; USD 32,000 - 42,000; Full time

Job summary

Southeast Health in Georgia is seeking a patient access professional to register or admit patients, obtain necessary signatures for treatment and billing, and ensure pre-authorizations are secured. You will verify billing information, post charges, and maintain medical records in a compliant, efficient manner.

The role requires strong organizational and communication skills, working knowledge of computers, and the ability to handle diverse inquiries from patients in hospital and clinic settings

Qualifications

• High School diploma.
• Prefer one year of hospital or clinic revenue cycle experience.
• Working knowledge of computers.
• Medical terminology knowledge; may be learned during orientation.

Responsibilities

• Works with a multi-disciplinary team to answer inquiries and questions.
• Troubleshoot problems and provide information.
• Handle referrals with professional customer service, telephonically or in person.
• Provide day-to-day support in a health care environment and assist patients with enrollment and scheduling.
• Enter/update demographic, financial/billing, and caregiver information for patient records.
• Verify third-party payer coverage and collect self-pay balances.
• Schedule planned clinical services and refer customers to resources.
• Remain calm and adaptable in a fast-paced setting; multi-task effectively.
• Obtain necessary authorizations and signatures for billing and treatment.

Skills

Typing

Computer skills

Calculator skills

Interpersonal skills

Education

High School diploma

Job description

Southeast Health in Georgia is seeking a patient access professional to register or admit patients, obtain necessary signatures for treatment and billing, and ensure pre-authorizations are secured. You will verify billing information, post charges, and maintain medical records in a compliant, efficient manner.

The role requires strong organizational and communication skills, working knowledge of computers, and the ability to handle diverse inquiries from patients in hospital and clinic settings