Patient Access Benefit Investigator - Remote After 90 Days

Insight Global; Orlando (FL); On-site; USD 48,000 - 56,000; Full time

Job summary

Insight Global is seeking a Benefit Investigation Specialist (Patient Access Specialist) in Orlando, FL for a 5-month assignment. Onsite five days a week with potential remote work after 90 days.

The role entails processing applications, introducing assistance programs, conducting benefit investigations, and navigating complex reimbursement issues while entering patient data and communicating with insurers.

Qualifications

• 2+ years of medical benefit investigation experience (buy and bill).
• Experience working with and explaining insurance coverage to patients.
• Experience working with major payors (UHC, BCBS, Medicare/caid, etna) and making outbound calls.

Responsibilities

• Answers inbound calls and makes outbound calls to introduce services.
• Gathers patient data, addresses the needs of the patient and reviews insurance benefits.
• Records the call details in patient data system.
• Contacts insurers for verification of benefits.
• Handles difficult patient situations when they arise.
• Conducts follow-up with pharmacies.
• Perform other related duties as assigned by management.

Skills

Benefit investigation

Insurance coverage

Outbound calls

Education

HS Diploma or GED

Tools

Microsoft Office

Job description

Insight Global is seeking a Benefit Investigation Specialist (Patient Access Specialist) in Orlando, FL for a 5-month assignment. Onsite five days a week with potential remote work after 90 days.

The role entails processing applications, introducing assistance programs, conducting benefit investigations, and navigating complex reimbursement issues while entering patient data and communicating with insurers.