Patient Access Associate: Start Your Healthcare Impact

hhccareers; Manchester (CT); On-site; USD 38,000 - 46,000; Full time

Job summary

Hartford HealthCare in Manchester, CT, is seeking a Patient Access Associate to enter patients into the system, determine triage urgency, and verify medical records with clinical staff to ensure quality patient care and safety.

Required are a High School diploma or GED, basic PC skills, familiarity with Word/Outlook, and prior registration experience preferred. Excellent customer service and English communication are essential.

Qualifications

• Exemplary customer service and clear English communication required.
• Ability to multitask and manage multiple tasks efficiently.
• Strong decision-making skills within a fast-paced healthcare setting.

Responsibilities

• Establish patient account in the system accurately and timely.
• Capture demographic and financial information accurately for registration.
• Obtain signatures on authorization forms and explain components.
• Pre-register patients for scheduled appointments and respond to inquiries promptly.
• Accurately complete discharge information and related documentation.

Skills

Customer Service

English communication

Multitasking

Decision making

Education

High School / GED

Tools

Microsoft Word

Outlook

Job description

Hartford HealthCare in Manchester, CT, is seeking a Patient Access Associate to enter patients into the system, determine triage urgency, and verify medical records with clinical staff to ensure quality patient care and safety.

Required are a High School diploma or GED, basic PC skills, familiarity with Word/Outlook, and prior registration experience preferred. Excellent customer service and English communication are essential.