Patient Access Associate I — Night Shift

UNC Health; Patton Park (NC); On-site; USD 34,000 - 42,000; Full time

Job summary

Pardee UNC Health Care invites applications for a Patient Access Representative I. This role serves as the initial point of contact, registering patients, guiding them into the care system, and handling demographic and insurance data with accuracy and privacy.

Responsibilities include verifying identities, collecting payments, explaining benefits, and directing patients during visits. Onsite, full-time, night schedule available, location PARDEEHOSP.

Qualifications

• High school diploma or GED required.
• Experience in a customer service role.
• Experience with EMR/POS or related business systems preferred.

Responsibilities

• Greet and register patients for healthcare services as the first point of contact.
• Verify patient identities and update demographics and insurance information.
• Explain health insurance coverage and collect co-pays and balances.
• Schedule and direct patients within the system of care as needed.
• Assist with forms for regulatory and accreditation compliance.
• Support related tasks such as switchboard operations or inventorying items.
• Work onsite with reliable attendance for night shifts.

Skills

Customer service

Data entry

EMR familiarity

POS system

Education

High school diploma or GED

Job description

Pardee UNC Health Care invites applications for a Patient Access Representative I. This role serves as the initial point of contact, registering patients, guiding them into the care system, and handling demographic and insurance data with accuracy and privacy.

Responsibilities include verifying identities, collecting payments, explaining benefits, and directing patients during visits. Onsite, full-time, night schedule available, location PARDEEHOSP.