Patient Access Associate I - Entry Level, Part-Time

Truman Medical Centers; Kansas City (MO); Hybrid; USD 2,066,000 - 3,031,000; Part time

Job summary

University Health Truman Medical Center in Kansas City, MO is seeking a Patient Access Representative I (PRN) to greet patients, assist with registration, and guide them through the check-in process in emergency and outpatient settings.

This entry-level role emphasizes customer service, clear communication, and attention to detail, with training available to advance to the Patient Access Representative II; part-time hours vary, requiring flexibility and a patient-oriented approach.

Qualifications

• High School Diploma or equivalent.
• Customer service experience in retail, hospitality, or healthcare.
• Strong communication and concise writing/keyboarding skills.
• Ability to complete Patient Access Representative II competency exam within one year.
• Attention to detail and problem-solving are essential.

Responsibilities

• Welcome patients and guide them through registration.
• Provide stellar customer service and inform patients throughout visit.
• Support patient flow with other departments for smooth transitions.
• Tackle questions about insurance and patient concerns with professionalism.
• Assist across Emergency Department, Outpatient, and Inpatient Registration.

Skills

Customer service

Communication

Writing & keyboarding

Problem solving

Attention to detail

Learn & grow

Education

High School Diploma

UH Patient Access Rep/Patient Scheduler Apprentice Program

Job description

University Health Truman Medical Center in Kansas City, MO is seeking a Patient Access Representative I (PRN) to greet patients, assist with registration, and guide them through the check-in process in emergency and outpatient settings.

This entry-level role emphasizes customer service, clear communication, and attention to detail, with training available to advance to the Patient Access Representative II; part-time hours vary, requiring flexibility and a patient-oriented approach.