Patient Access Associate I

LifeBridge Health; Randallstown (MD); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Wellness programs

Mental health support

403(b) retirement with employer match

Pension

Life and disability insurance

Tuition reimbursement

Paid time off

Free on-site parking

Job summary

LifeBridge Health is seeking a patient access professional in Maryland who will register patients, collect payments, and deliver outstanding customer service. Excellent communication is essential, with 1–3 years of relevant experience preferred.

The role is typically on-site and involves interacting with diverse patients and teams to ensure smooth admissions and billing processes. Competitive pay ranges based on experience, with benefits including health coverage, retirement plans, tuition

Qualifications

• Experience in patient registration and handling payments.
• Strong communication and customer service skills.
• 1–3 years of relevant work experience.

Responsibilities

• Register patients and collect payments at point of service.
• Provide excellent customer service and address patient questions.
• Communicate clearly with patients and team to ensure smooth admissions.

Skills

Communication skills

Customer service

Payment processing

Job description

Summary: Performs patient registration, collect patient payments, provides excellent customer service and must have exceptional communication skills.

Experience

Essential:

• 1-3 years

Pay Range: $18.00 to $27.29 Based On Experience

Benefits

• Medical, dental, and vision coverage starting the first of the month after hire, plus wellness programs and mental health support
• 403(b) retirement plan with employer match, pension, and life and disability insurance
• Tuition reimbursement toward advanced degrees and specialty certifications
• Generous paid time off, fitness discounts, and free on-site parking

About LifeBridge Health

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in Maryland.

Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.