Patient Access Associate

LifeBridge Health; Randallstown (MD); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Wellness programs

Mental health support

401(k) with employer match

Pension

Life and disability insurance

Tuition reimbursement

Paid time off

Free on-site parking

Job summary

LifeBridge Health is seeking a friendly, detail-oriented team member for patient registration and payment processing. The role emphasizes delivering outstanding customer service and clear, compassionate communication to patients and families.

This entry-level position supports clinic and hospital operations within a dynamic health system. Essential experience shows 1–3 years in similar roles, with benefits including health coverage and retirement plans.

Qualifications

• Performs patient registration and collects patient payments.
• Delivers excellent customer service and requires exceptional communication skills.

Responsibilities

• Register patients at point of service.
• Collect co-pays and other payments.
• Provide courteous and accurate information to patients and families.
• Maintain patient confidentiality and accuracy in records.

Skills

Communication skills

Customer service

Attention to detail

Job description

Summary:

Performs patient registration, collect patient payments, provides excellent customer service and must have exceptional communication skills.

Experience

Essential

• 1-3 years

Pay Range: $18.00 to $27.29 Based On Experience

Benefits

Medical, dental, and vision coverage starting the first of the month after hire, plus wellness programs and mental health support

403(b) retirement plan with employer match, pension, and life and disability insurance

Tuition reimbursement toward advanced degrees and specialty certifications

Generous paid time off, fitness discounts, and free on-site parking

About LifeBridge Health

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in Maryland.

Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.