Patient Access Associate: Front Desk & Registration Pro

Community Health Network; Westfield (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Health Network in Westfield, IN is seeking an Associate Patient Access Representative. The APAR handles the first contact with visitors, supporting patient registration, scheduling and financial clearance to ensure a smooth visit.

Responsibilities include check-ins, insurance verification and CMS-compliant information gathering, using EPIC workflows to pre-register patients and ensure accurate data for the EHR. Join a team dedicated to compassionate care.

Qualifications

• High School Diploma or GED required.
• 1+ years experience in healthcare office setting or strong customer service background.
• Proficient in registrations for inpatient, outpatient, and emergency admissions.
• Ability to verify insurance and collect payments while maintaining data accuracy.
• Experience with EPIC and EHR entry.

Responsibilities

• Greet and assist visitors, managing front-desk operations.
• Register patients and schedule appointments.
• Collect payments and verify insurance coverage.
• Ensure CMS guidelines are followed and accuracy of the EHR.
• Coordinate admissions, transfers and patient flow as needed.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or GED

Tools

EPIC

EHR entry

Job description

Community Health Network in Westfield, IN is seeking an Associate Patient Access Representative. The APAR handles the first contact with visitors, supporting patient registration, scheduling and financial clearance to ensure a smooth visit.

Responsibilities include check-ins, insurance verification and CMS-compliant information gathering, using EPIC workflows to pre-register patients and ensure accurate data for the EHR. Join a team dedicated to compassionate care.