Patient Access Associate - Friendly On-site Registration

Providence Health & Services; Lubbock (TX); On-site; USD 20,000 - 29,000; Full time

Job summary

Providence is seeking an Associate Patient Access Representative to assist patients with on-site registration and arrival, collecting demographic and insurance data, and determining patient liability at service time. The role includes financial clearance for scheduled accounts and basic customer service.

The position emphasizes professional, friendly interactions with patients. Preferred candidates may have familiarity with financial clearance functions and bilingual English/Spanish capabilities

Qualifications

• No formal requirements specified in the posting.
• Familiarity with basic financial clearance functions is preferred.
• Bilingual English/Spanish is a plus.

Responsibilities

• Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
• Collect accurate demographic and insurance information.
• Collect patient liability information at the time of service.
• Perform financial clearance functions on assigned accounts during registration.
• Provide basic customer service and greet patients professionally.

Skills

Familiarity with financial clearance

Bilingual English/Spanish

Job description

Providence is seeking an Associate Patient Access Representative to assist patients with on-site registration and arrival, collecting demographic and insurance data, and determining patient liability at service time. The role includes financial clearance for scheduled accounts and basic customer service.

The position emphasizes professional, friendly interactions with patients. Preferred candidates may have familiarity with financial clearance functions and bilingual English/Spanish capabilities