Patient Access Associate - Financial Clearance/Authorization (FT; Days) - LCMC Health Westpark Campus

LCMC Health; United States; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Deliver healthcare with heart.

Give people a reason to smile.

Put a little love in your work.

Be honest and real, but with compassio

Bring some lagniappe into everything

One-of-a-kind care

See opportunities, not problems

Cheerlead ideas and teamwork

Love what makes you, you

Job summary

LCMC Health is seeking a Patient Access Associate for Central Scheduling & Financial Clearance to greet patients, schedule appointments, verify insurance, and explain costs before visits. You’ll be the friendly link among patients, providers, and payers.

Strong customer service, attention to detail, and the ability to explain complex financial information in simple terms are essential. Join our Louisiana team delivering compassionate care.

Qualifications

• Strong customer service and communication skills.
• Attention to detail; comfortable working with insurance and financial data.
• Ability to explain complex information in a clear, patient-friendly way.

Responsibilities

• Schedule and coordinate patient appointments across clinic and hospital services.
• Verify insurance eligibility and obtain authorizations as needed.
• Review and confirm demographic and financial information.
• Explain financial responsibility, estimates, and payment options.
• Assist patients with financial assistance or referrals when appropriate.
• Communicate with clinical teams to ensure visits are financially cleared.

Skills

Customer service

Communication

Attention to detail

Education

High School Diploma or GED

Job description

Your job is more than a job

Be the voice that helps patients feel prepared!

As aPatient Access Associate in Central Scheduling & Financial Clearance, you connect with patients before their visit—scheduling appointments, verifying insurance, and helping them understand what to expect financially. Your work ensures fewer surprises, smoother visits, and a better experience for patients and care teams alike.

You’re a key link between patients, providers, and payers, bringing clarity, accuracy, and empathy to every interaction.

What You’ll Do:

• Schedule and coordinate patient appointments across clinic and hospital services

• Verify insurance eligibility and obtain authorizations as needed

• Review and confirm demographic and financial information

• Explain financial responsibility, estimates, and payment options

• Assist patients with financial assistance or referrals when appropriate

• Communicate with clinical teams to ensure visits are financially cleared

What You Bring:

• Strong customer service and communication skills

• Attention to detail and comfort working with insurance and financial data

• Ability to explain complex information in a clear, patient-friendly way

Minimum Requirement:

• High School Diploma or GED (or equivalent experience)

Make a difference - one patient at a time! WORK SHIFT:

Days (United States of America)

LCMC Health is a community.

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

Your extras

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems – it’s all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do

You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.