Patient Access Associate - Emergency Department

MaineHealth Accountable Care Organization; Norway (ME); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Sign-on bonus

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

Job summary

MaineHealth Accountable Care Organization in Norway, ME, is seeking an entry‑level Patient Access Representative to join the Emergency Department on-site. You’ll be the first contact for patients, handling registration, insurance verification, admissions, and follow‑up with compassion and accuracy.

This role offers a $3,000 sign‑on bonus, benefits including health, dental, vision and tuition reimbursement, and opportunities to grow in a supportive, team‑oriented environment within a fast‑paced

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Related experience in healthcare or customer service is preferred.
• Additional Skills: Computer and data entry experience with Microsoft Word, e‑mail, and internet communication.

Responsibilities

• First point of contact for patients and families in the Emergency Department.
• Register patients, verify insurance, handle admissions and follow‑up.
• Support accurate data entry and use electronic systems.

Job description

Patient Access Associate - Emergency Department

Location: Norway, ME
Facility: Stephens Hospital
Schedule: Full Time
Shift: Varies
Job Category: Clerical/Administrative Support
Req #: 87698
Date Posted: Aug 26, 2026

Patient Access Representative– Norway, ME (On-Site)

$3,000 sign-on bonus available (prorated for part-time).

Not eligible: per diem, current employees, or former employees within 6 months.

Launch your healthcare career in beautiful Norway, Maine. Nestled in the heart of western Maine's lake region, Norway offers a unique blend of small-town charm, outdoor recreation, and strong community connections.

In this entry-level Patient Access role, you'll work closely with clinical teams as the first point of contact for patients and families, supporting their healthcare journey through registration, insurance verification, admissions, and follow-up. Your compassion, communication skills, and attention to detail will help create a positive experience during some of life's most important moments.

You’ll gain experience in a fast‑paced hospital setting, working with diverse patient populations and real‑time care environments.

• Great for college students or anyone exploring a career in healthcare
• Collaborative, team‑oriented culture with supportive leadership
• Health, dental, vision & tuition reimbursement benefits available

Make an impact from day one—where your communication, compassion, and teamwork truly matter.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Related experience in healthcare or customer service is preferred.
• Additional Skills/Requirements Required: Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
• Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well‑being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $20.27to $24.36 per hour.

Compensation for part‑time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full‑time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

MaineHealth will never request financial information during the interview or pre‑hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [emailprotected] .

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Description

Patient Access Representative– Norway, ME (On‑Site)

$3,000 sign-on bonus available (prorated for part‑time).

Not eligible: per diem, current employees, or former employees within 6 months.

Launch your healthcare career in beautiful Norway, Maine. Nestled in the heart of western Maine's lake region, Norway offers a unique blend of small‑town charm, outdoor recreation, and strong community connections.

In this entry‑level Patient Access role, you'll work closely with clinical teams as the first point of contact for patients and families, supporting their healthcare journey through registration, insurance verification, admissions, and follow-up. Your compassion, communication skills, and attention to detail will help create a positive experience during some of life's most important moments.

You’ll gain experience in a fast‑paced hospital setting, working with diverse patient populations and real‑time care environments.

• Great for college students or anyone exploring a career in healthcare
• Collaborative, team‑oriented culture with supportive leadership
• Health, dental, vision & tuition reimbursement benefits available
• Shift differentials for nights & weekends

Make an impact from day one—where your communication, compassion, and teamwork truly matter.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Related experience in healthcare or customer service is preferred.
• Additional Skills/Requirements Required: Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
• Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well‑being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $20.27to $24.36 per hour.

Compensation for part‑time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full‑time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact [emailprotected]

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre‑hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [emailprotected] .

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

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