Patient Access Associate

East Orange General Hospital; East Orange (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

An established healthcare provider is looking for dedicated individuals to ensure smooth patient access and registration processes. This role involves managing on-site and off-site functions to admit and discharge patients efficiently while maximizing the hospital’s cash position. The organization has a rich history of over 100 years in serving the community, focusing on high-quality and accessible healthcare. Join a team committed to making a difference in the lives of patients and their families, ensuring that they receive the best possible service and care.

Responsibilities

• Ensure efficient patient access and registration processes.
• Resolve customer service issues effectively.

Job description

Ensure the operations of on-site and off-site patient access, registration and cashier functions to efficiently admit and discharge patients and maximize the hospital’s cash position. Facilitate the resolution of all customer service issues. Ensure staff members develop and maintain a thorough knowledge of the various systems utilized by Patient Access Services.

About the company

Dedicated to Serving Our Community. For more than 100 years, East Orange General Hospital has served its community, upholding its roots and mission to improve the health of those it serves by providing high-quality, efficient, safe and accessible healthcare.