Patient Access & Appointment Coordinator

Minnesota Urology; Coon Rapids (MN); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Health Savings Account

Flexible Spending Accounts

Paid time off

Short/Long-term disability

Life insurance

Additional workplace perks

Job summary

Minnesota Urology in Minnesota is hiring an Appointment Scheduler for our Coon Rapids and Fridley Clinics to support patient access and scheduling operations. This role is ideal for someone who enjoys helping patients and keeping clinic workflows efficient.

As the first point of contact, you will answer calls, schedule, reschedule, and cancel appointments, gather patient information, update records in the EHR, and coordinate with clinical teams to resolve scheduling conflicts while maintaining

Qualifications

• Strong communication skills and professional patient interactions.
• Solid organizational skills and attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience with scheduling software or electronic health records (EHR) is important.

Responsibilities

• Answer incoming calls and assist patients with scheduling, rescheduling, and cancellations.
• Gather patient information and coordinate appointments based on provider availability.
• Update patient records and send reminders using the EHR.
• Collaborate with clinical and administrative teams to resolve scheduling conflicts.

Skills

Communication

Organization

Customer service

Teamwork

Tools

Scheduling software

EHR systems

Job description

Minnesota Urology in Minnesota is hiring an Appointment Scheduler for our Coon Rapids and Fridley Clinics to support patient access and scheduling operations. This role is ideal for someone who enjoys helping patients and keeping clinic workflows efficient.

As the first point of contact, you will answer calls, schedule, reschedule, and cancel appointments, gather patient information, update records in the EHR, and coordinate with clinical teams to resolve scheduling conflicts while maintaining