Patient Access and Communication Representative FT

St Thomas Community Health Center; New Orleans (LA); On-site; USD 17,908 - 20,664; Part time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) with company match

Paid Time Off

Life insurance

Job summary

A healthcare provider in New Orleans seeks a Patient Access and Communication Representative to deliver personalized assistance and manage clerical healthcare tasks. Ideal candidates should have a high school diploma, preferred administrative experience, and strong communication skills. This role includes maintaining confidentiality, effective teamwork, and managing high-pressure situations. Competitive salary is offered at $13.00 to $15.00 per hour, alongside a comprehensive benefits package.

Qualifications

• High School diploma or equivalent required.
• Preferred 2 years of administrative experience.
• Must maintain confidentiality regarding patients and coworkers.

Responsibilities

• Provide personalized and service-oriented assistance for patients.
• Implement clerical aspects of healthcare delivery.
• Maintain positive relationships with staff.

Skills

Effective communication skills

Problem-solving skills

Teamwork

Organizational ability

Computer literacy

Time management

Ability to work under pressure

Education

High School diploma or equivalent

2 years Administrative Experience

College Graduate Preferred

Job description

Future Opening: Patient Access and Communication Representative FT

PLEASE NOTE: St. Thomas Community Health Center will never ask you for sensitive and personal information before a job offer is made. Please do not share your social security number, date of birth, or banking information unless you have accepted a job offer.

St. Thomas Community Health Center is hiring a Patient Service Associate/Operator.

To provide personalized and service‑oriented assistance for patients/customers under the supervision of the Clinic Manager and Team Leader. The Patient Service Associate implements all aspects of the clerical side of health care delivery to patients/customers. Maintain a positive work relationship with all staff members for the good of the patient/customer and institution. The employee should demonstrate the ability to provide care and service with individuals of all age groups. Demonstrates actions consistent with St. Thomas Community Health Center’s Service Principles as duties are performed on a daily basis.

Minimum Qualifications

• High School diploma or equivalent.
• 2 years Administrative Experience Preferred.
• College Graduate Preferred.
• Maintain confidentiality in matters related to co‑workers and patients.
• Adhere to professionalism with dress code/manners CPR Healthcare Provider certification.
• Personable (for meeting/greeting patients/customers).
• Computer literacy (Mainframe or PC).
• Set priorities/follow directions.
• Adjust to various demands.
• Effective communication skills.
• Cooperative skills.
• Ability to work under pressure.
• Organizational ability.
• Time management.
• Problem‑solving skills.
• Team work.

Compensation

$13.00 - $15.00 per hour

Equal Employment Opportunity Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

St. Thomas Community Health Center is committed to equal employment opportunity as a sound business practice. Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex, sexual orientation, national origin, age, disability or any characteristic protected by law.

Benefits

We offer competitive salary and an excellent benefits package that includes: Medical, Dental, Life and Accidental Death Insurance; Paid Time Off, Holidays, 401(k) with a company match.