Future Opening: Patient Access and Communication Representative FT

St. Thomas Community Health Center; New Orleans (LA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

AD&D Insurance

Paid Time Off

Holidays

401(k) with company match

Job summary

St. Thomas Community Health Center in New Orleans is seeking a Patient Service Associate/Operator to provide friendly, service-oriented assistance to patients and customers under supervision. You will handle clerical tasks, maintain confidentiality, and support clinic operations in a community health setting.

The compensation ranges from $13.00 to $15.00 per hour, with a benefits package including medical, dental, life, and 401(k). Equal opportunity employer committed to service excellence.

Qualifications

• Education, Experience & Training.
• High School diploma or equivalent.
• 2 Years Administrative Experience Preferred.
• College Graduate Preferred.

Responsibilities

• Provide personalized and service oriented assistance for patients/customers under supervision.
• Maintain a positive work relationship with all staff for patient care.
• Demonstrate ability to work with individuals of all age groups.
• Adhere to professionalism with dress code and manners.
• Handle heavy volume multi-line phone calls.
• Maintain confidentiality and effective written/verbal communication.

Skills

Personable

Computer literacy

Phone etiquette

Spelling & grammar

Written/verbal communication

Prioritization

Adaptability

Typing speed 35 wpm

Effective communication

Cooperation

Work under pressure

Organizational skills

Time management

Problem solving

Teamwork

Education

High School diploma or equivalent

2 Years Administrative Experience Preferred

College Graduate Preferred

Job description

PLEASE NOTE: St. Thomas Community Health Center will never ask you for sensitive and personal information before a job offer is made. Please do not share your social security number, date of birth, or banking information unless you have accepted a job offer.

ST. THOMAS COMMUNITY HEALTH CENTER

Patient Service Associate/ Operator Job Description

To provide personalized and service oriented assistance for patients/customers under the supervision of Clinic Manager and Team Leader. The Patient Service Associate implements all aspects of the clerical side of health care delivery to patients/customers. Maintain a positive work relationship with all staff members for the good of the patient/customer and institution. The employee should demonstrate the ability to provide care and service with individuals of all age groups. Demonstrates actions consistent with St. Thomas Community Health Center’s Service Principles as duties are performed on a daily basis.

Minimum Qualifications

Education, Experience & Training:

High School diploma or equivalent.

2 Years Administrative Experience Preferred.

College Graduate Preferred.

Other Qualifications

Maintain confidentiality in matters related to co-workers and patients. Adhere to Professionalism with dress code/manners CPR Healthcare Provider certification.

• Mandatory: Personable (for meeting/greeting patients/customers)
• Computer literacy (Mainframe or PC)
• Phone etiquette - handle heavy volume multi-line
• Spelling/grammar aptitude
• Good written/verbal communication skills
• Set priorities/follow directions
• Adjust to various demands
• Preferred: Minimum typing speed 35 wpm
• Effective Communication Skills
• Cooperative Skills
• Ability to work under pressure
• Organizational Ability
• Time Management
• Problem-Solving Skills
• Team Work

VI. This job description is a summary of the primary duties and responsibilities of the position. It is not intended to be a comprehensive listing of all duties and responsibilities. Contents are subject to change at management’s discretion.

Compensation: $13.00 - $15.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

St. Thomas Community Health Center is committed to equal employment opportunity as a sound business practice. Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex, sexual orientation, national origin, age, disability or any characteristic protected by law.

We offer competitive salary and an excellent benefits package that includes: Medical, Dental, Life and Accidental Death Insurance; Paid Time Off, Holidays, 401(k) with a company match.