Patient Access & Admitting Specialist, Full-Time

UC Health; Olde West Chester (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

UC Health is seeking an Access Representative in the Admitting & Registration Department. The role focuses on registering patients in the Emergency Department and Trauma Bay, verifying identity, collecting demographics, insurance details, and collecting copays.

The position emphasizes accurate data and efficient patient flow to support revenue timelines. The candidate will work in a fast-paced environment at UC Medical Center’s West Chester location, with responsibilities including MSP

Qualifications

• High school diploma or GED required.
• Analytical skills; able to problem solve.
• Computer literacy.
• Excellent communication, problem solving skills, and ability to deal with customers who are often adversarial.
• Ability to interact independently to resolve customer service issues.
• 1-3 years of experience in registration, billing, customer service, or managed care organization preferred.

Responsibilities

• Create Epic accounts from scheduling appointments and obtain demographic and insurance information to create, update and secure accounts.
• Answer questions regarding patients' appointments or transfer to the appropriate scheduling department, service area, or physician office.
• Properly codes Daily Worklist according to standards and prioritizes tasks to maintain productivity.
• Maintain productivity and quality standards while adhering to department guidelines.

Skills

Analytical skills

Computer literacy

Communication

Problem solving

Customer service

Education

High school diploma or GED

Job description

UC Health is seeking an Access Representative in the Admitting & Registration Department. The role focuses on registering patients in the Emergency Department and Trauma Bay, verifying identity, collecting demographics, insurance details, and collecting copays.

The position emphasizes accurate data and efficient patient flow to support revenue timelines. The candidate will work in a fast-paced environment at UC Medical Center’s West Chester location, with responsibilities including MSP