Patient Access & Admissions Specialist

Bergen New Bridge Medical Center; Paramus, Northern (NJ, KY); Hybrid; USD 27,000 - 31,000; Full time

Benefits offered by this job

Comprehensive benefits package

Tuition reimbursement

Generous paid time off

Job summary

Bergen New Bridge Medical Center is seeking a Patient Access Representative in Paramus, NJ. This on-site, full-time role handles admissions, registrations, and financial screening with a focus on accurate data entry and customer service.

Responsibilities include verifying demographics, directing patients to services, collecting payments, and coordinating with nursing for bed assignments while maintaining policy compliance and compassionate patient interactions.

Qualifications

• Prior customer service experience; strong communication skills.
• Typing speed 50+ WPM and accuracy.
• Registration knowledge and alphanumeric screening.
• Medical terminology knowledge required.
• Bilingual ability preferred.

Responsibilities

• Accepts admissions and scheduling for hospital services.
• Collects and verifies demographics, financial and insurance data.
• Input data in Paragon and update patient records.
• Coordinate with departments for bed assignments and discharge planning.
• Provide courteous customer service and explain financial policies.

Skills

Customer Service

Typing 50+ WPM

Registration Knowledge

Alphanumeric Skills Test

Oral & Written Communication

Medical Terminology

Interpersonal Skills

English Proficiency

Bilingual Preferred

Education

High School Diploma/GED

Some College Preferred

Tools

None

Job description

Bergen New Bridge Medical Center is seeking a Patient Access Representative in Paramus, NJ. This on-site, full-time role handles admissions, registrations, and financial screening with a focus on accurate data entry and customer service.

Responsibilities include verifying demographics, directing patients to services, collecting payments, and coordinating with nursing for bed assignments while maintaining policy compliance and compassionate patient interactions.