Patient Access & Admissions Specialist

Baptist Healthcare System; New Albany (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Baptist Health in New Albany, IN is seeking a Patient Access Coordinator to join our team. You will play a critical role in the admissions process for inpatients and outpatients, delivering accurate information and maintaining strict confidentiality in line with HIPAA and company policy.

Strong customer service and extensive insurance experience are essential as you verify coverage, support eligibility checks, and assist with estimates and collections within the revenue cycle.

Qualifications

• Must provide exemplary customer service and protect patient confidentiality.
• Extensive insurance experience/training is vital.
• Must understand HIPAA regulations and company policy.

Responsibilities

• Verify insurance eligibility and communicate coverage details.
• Assist with admissions process for inpatients and outpatients.
• Support compliance with state and federal access requirements.
• Handle point of service estimates and collection tasks.

Skills

Customer service

HIPAA compliance

Insurance verification

Education

High school diploma or equivalent

Job description

Baptist Health in New Albany, IN is seeking a Patient Access Coordinator to join our team. You will play a critical role in the admissions process for inpatients and outpatients, delivering accurate information and maintaining strict confidentiality in line with HIPAA and company policy.

Strong customer service and extensive insurance experience are essential as you verify coverage, support eligibility checks, and assist with estimates and collections within the revenue cycle.