Patient Access Coordinator -1st shift

Baptist Healthcare System; New Albany (IN); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Baptist Health in New Albany, IN is seeking a Patient Access Coordinator to join our team. You will play a critical role in the admissions process for inpatients and outpatients, delivering accurate information and maintaining strict confidentiality in line with HIPAA and company policy.

Strong customer service and extensive insurance experience are essential as you verify coverage, support eligibility checks, and assist with estimates and collections within the revenue cycle.

Qualifications

• Must provide exemplary customer service and protect patient confidentiality.
• Extensive insurance experience/training is vital.
• Must understand HIPAA regulations and company policy.

Responsabilités

• Verify insurance eligibility and communicate coverage details.
• Assist with admissions process for inpatients and outpatients.
• Support compliance with state and federal access requirements.
• Handle point of service estimates and collection tasks.

Connaissances

Customer service

HIPAA compliance

Insurance verification

Formation

High school diploma or equivalent

Description du poste

Summary

Job Description:

Baptist Health is looking for a Patient Access Coordinator to join our team in New Albany, IN

Patient Access Coordinators are imperative to the overall success of the entire revenue cycle. Most of the information submitted on a claim derives from an Access team member. They are primarily responsible for completing a thorough admissions process of all inpatients and outpatients. Exemplary customer service skills are crucial in this role, as the Patient Access Coordinator must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy. Extensive Insurance experience/training is vital to success within this role. Employee will maintain compliance with state and federal regulatory body requirements regarding access services. Verifying Insurance Eligibility, Compliance, Point of Service estimates and collections are part of their responsibility.

Requirements

• High school diploma or equivalent
• Must type 40-45 wpm
• Registration Experience Preferred

Baptist Health is an Equal Employment Opportunity employer.