Patient Access & Admissions Leader

Kaiser Permanente; Wailuku (HI); On-site; USD 52,000 - 78,000; Full time

Job summary

Kaiser Permanente in Wailuku, HI is seeking a Patient Access Services Clerk to perform patient registration, telephone and clerical duties, and to support insurance verification and scheduling processes.

The role involves training staff, maintaining accurate data, handling cash, and preparing reports for the financial team. Strong communication and leadership skills are essential for this team-oriented environment.

Qualifications

• Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service.
• Demonstrated knowledge of and skill in customer service, interpersonal relations, oral communication, problem solving, quality management, results orientation, systems thinking, teamwork, written communication and leadership.
• Demonstrated knowledge of skill in leadership.
• Demonstrated knowledge of and skill in word processing and spreadsheet applications.
• Ability to read, write, speak and understand English.

Responsibilities

• Ensures that adequate staff is available for operations in all Patient Access Services (PAS) areas of responsibility.
• Responsible for overall admitting function of the facility/ clinic including but not limited to: registrations, insurance verification, etc.
• Prepares and maintains work schedules.
• Participates in training of personnel.
• Ensures registration data is complete and accurate.
• Participates in team meetings.
• Responsible for cash handling.
• Prepares various reports for financial teams, management and appropriate departments as needed.
• Prepares and codes timecards for each pay period for managers approval as needed.

Skills

Customer service

Interpersonal relations

Oral communication

Problem solving

Quality management

Results orientation

Systems thinking

Teamwork

Written communication

Leadership

Education

High school diploma, GED, or equivalent

Tools

Word processing

Spreadsheets

Job description

Kaiser Permanente in Wailuku, HI is seeking a Patient Access Services Clerk to perform patient registration, telephone and clerical duties, and to support insurance verification and scheduling processes.

The role involves training staff, maintaining accurate data, handling cash, and preparing reports for the financial team. Strong communication and leadership skills are essential for this team-oriented environment.