Pathway Specialist (Program Specialist 2)

Greater Spokane Incorporated; Spokane (WA); On-site; USD 43,000 - 57,000; Full time

Job summary

Community Colleges of Spokane seeks a Pathway Specialist to coordinate pathway operations, support enrollment and retention, and analyze student progress at Spokane Falls Community College. The role collaborates with faculty, Student Affairs, and EDI leadership to promote programs and interventions.

Responsibilities include assisting admissions, advising, and outreach, tracking progress, and preparing materials while promoting equity across Guided Pathways initiatives.

Qualifications

• Associate degree or equivalent combination of education and experience.
• Strong interpersonal skills and ability to work effectively with diverse students, faculty, staff, and admins.
• Proficiency with Microsoft Office, particularly Excel; familiarity with Zoom and Teams.
• Ability to track student progress and work with data reports.
• Ability to travel and work evenings/weekends as required.
• Foster equity and belonging through multicultural awareness and responsiveness.
• Bachelor's degree preferred; experience with student management/CRM systems is a plus.

Responsibilities

• Provide information and technical assistance to Pathway students and faculty and promote programs to prospective students.
• Represent assigned Pathways at meetings, conferences, and presentations.
• Collaborate with Guided Pathways, instructional deans, Student Affairs, and EDI leadership.
• Analyze student performance and progression data and coordinate interventions supporting retention and success.
• Assist students and faculty with persistence efforts and student services.
• Support admissions, recruitment, registration, orientations, advising, outreach campaigns, and retention activities.
• Monitor Pathway activities, goals, program reviews, and Guided Pathways action plans.
• Prepare educational and promotional materials.
• Track student progress and support interventions toward educational goals.
• Cross-train with Student Affairs and Instruction departments.
• Support equitable and inclusive Guided Pathways initiatives.

Skills

Interpersonal communication

Excel

Zoom / Teams

Data analysis

Travel flexibility

Education

Associate degree

Bachelor's degree

Tools

PeopleSoft

Banner

Job description

Pathway Specialist (Program Specialist 2)

Pathway Specialist (Program Specialist 2)

Community Colleges of Spokane

Location: Spokane Falls Main Campus
Department: SFCC Business & Workforce Development
Position Type: Full-Time, 12 Months, 40 Hours/Week
Overtime Status: Eligible
Salary: $3,827-$5,111/month
Starting Salary: $3,827/month
Application Deadline: September 22, 2026 at 4:00 PM PST
Visa Sponsorship: Not available

Position Summary:

The Pathway Specialist serves as a program representative and resource for assigned pathways at Spokane Falls Community College. The position coordinates pathway operations, supports student enrollment and retention, analyzes student progress, and collaborates with faculty and Student Affairs to provide comprehensive student support.

Key Responsibilities:

Provide information and technical assistance to Pathway students and faculty and promote programs to prospective students.

Represent assigned Pathways at meetings, conferences, and presentations.

Collaborate with Guided Pathways, instructional deans, Student Affairs, and EDI leadership.

Analyze student performance and progression data and coordinate interventions supporting retention and success.

Assist students and faculty with persistence efforts and student services.

Support admissions, recruitment, registration, orientations, advising, outreach campaigns, and retention activities.

Monitor Pathway activities, goals, program reviews, and Guided Pathways action plans.

Prepare educational and promotional materials.

Track student progress and support interventions toward educational goals.

Cross-train with Student Affairs and Instruction departments.

Support equitable and inclusive Guided Pathways initiatives.

May supervise lower-level staff and work-study students.

Minimum Qualifications:

Associate degree or equivalent combination of education and experience.

Strong interpersonal skills and ability to work effectively with diverse students, faculty, staff, and administrators.

Ability to learn degree, certificate, admission, and registration processes.

Proficiency with Microsoft Office, particularly Excel, plus Zoom and Teams.

Ability to track student progress and work with data reports.

Ability to travel and work evenings/weekends as required.

Ability to foster equity and belonging through multicultural awareness and responsiveness.

Desired Qualifications:

Bachelor's degree or higher.

Experience with student management or CRM systems such as PeopleSoft or Banner.

FERPA knowledge.

Knowledge of Business pathways, CTE programs, and BAS degrees.

Knowledge of Spokane Colleges or Washington State policies and procedures.

Application Requirements:

Resume.

Names, addresses, and phone numbers of three professional references.

Spokane Colleges is an equal opportunity institution.