Pathway Educators

SeaWorld Parks & Entertainment; Tampa (FL); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Free park admission

Discounts on tickets for family and朋友

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment’s Busch Gardens Tampa Bay is seeking a Guest Services Ambassador to engage guests with enthusiasm and a passion for wildlife. You will present animal information, conduct live presentations, and support educational tours while ensuring guest safety and satisfaction.

Applicants should have strong communication skills, be able to work up to 28 hours per week, and be prepared for a flexible schedule including weekends and holidays.

Qualifications

• Excellent communication and public speaking skills are required.
• Ability to provide outstanding guest service is essential.
• Flexible schedule to include weekdays, weekends, evenings and holidays.

Responsibilities

• Enthusiastically represents Busch Gardens and maintains a positive attitude.
• Interact with guests to provide animal and park information.
• Conduct informative animal presentations on microphone at habitats and explain veterinary procedures.
• Organize, inventory, and prepare materials for educational experiences.
• Facilitate tours of the Animal Care Center and educational experiences.

Skills

Excellent communication

Public speaking

Guest service

Education

Education/Animal Science/Psychology/Zoology degree

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What You Get To Do

• Enthusiastically represents Busch Gardens by displaying a positive attitude and commitment to quality throughout all aspects of the job.
• Initiate interactions with guests to proactively provide animal and park information.
• Conduct informative and engaging animal presentations on microphone at animal habitats and interpret veterinary procedures in real-time
• Organize, inventory, and prepare materials for educational experiences.
• Facilitate tours of the Animal Care Center and promote educational tour experiences.
• Ensures safety of guests at animal exhibits and behind the scenes.
• Maintain professional quality standards with guest interactions in times of high stress.
• Communicate professionally and effectively with Ambassadors, Vendors, and our Guests.
• Perform other duties as assigned.

What It Takes To Succeed

• At least 18 years of age
• Valid Driver’s License
• Working towards a degree or have a degree in Education, Animal Science, Psychology, Zoology or related field preferred but not necessary
• Excellent communication and public speaking skills
• Ability to provide outstanding guest service
• Ability to work up to 28 hours a week
• Ability to work a flexible schedule to include weekday and weekend shifts, evenings, and holidays
• Ability to work in an outdoor environment: high heat, humidity, cold, etc.

What Else Is Important

• Able to push, pull, lift and carry up to 50 pounds.
• This position requires walking, standing, bending, and overhead reaching
• Ability to work individually and/or within a team setting
• Ability to practice proper time management when given multiple tasksPerform cleaning duties, including use of cleaning chemicals
• Basic computer knowledge
• Experience working at a veterinary facility is preferred but not required
• Prior guest/customer service experience preferred
• Must submit resume to be considered for this role

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.