Pathway Coordinator - Dog Focus

Maui Humane Society; Wailuku (HI); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Medical benefits at no cost to you

Dental & Vision benefits at low cost

FSA

401K with match

Student loan forgiveness eligibility

Performance pay raises

Job summary

Maui Humane Society is seeking a Dog Pathways Coordinator to streamline animal care pathways and accelerate outcomes for dogs and other animals in our shelter. This role requires coordinating care plans, collaborating with veterinary and behavior teams, and guiding animals toward adoption or other outcomes.

The position is full-time, 40 hours per week, with weekend and holiday shifts. You will work with a compassionate team focused on improving length of stay, animal welfare, and overall shelter

Qualifications

• Strong customer service communication skills, externally and internally.
• Experience in animal welfare, especially animal care or foster programs.
• Professional animal handling experience.

Responsibilities

• Regularly review animals in care and ensure next steps are identified and followed, with medical/behavior milestones met.
• Optimize length of stay by identifying barriers and facilitating movement.
• Schedule medical care for animals and follow through on treatment plans or re-checks.
• Support high-needs animals such as disease handling and behavior support.

Skills

Customer service communication

Animal welfare experience

Professional animal handling

Tools

PetPoint (shelter software)

Job description

Maui Humane Society is an open-air animal shelter for cats, dogs, rabbits, guinea pigs, turtles, and other animals. We provide veterinary and routine care and help surrendered animals find a new home. We also provide humane law enforcement services, education and outreach, programs to retain pets in their families, and low-cost spay and neuter surgeries. Our team is resilient, compassionate to animals, creative problem-solvers, and dedicated to do what it takes to get the job done.

We're excited to welcome you as our Dog Pathways Coordinator. In this role you will focus on streamlining pathways and care and expediting animals toward their forever outcome. This is a full-time role working 40 hours per week - 5 days a week / 8 hour shifts that includes weekends and holidays.

What you'll be doing (with a team and training):

• Regularly reviewing animals in care and ensuring their next steps are clearly identified and facilitated, ensuring medical and behavioral milestones are met
• Optimizing length of stay (LOS) by identifying barriers and facilitating movement
• Scheduling medical care for animals and following through on any treatment plans or re-checks
• Supporting high-needs animals such as disease handling, and behavior support

To be successful in this role you'll need to have (minimum qualifications):

• Strong customer service communication skills - externally and internally
• Experience in animal welfare especially animal care or foster programs
• Professional animal handling experience

We'd love it if you already had (desired qualifications):

• Experience with animals with medical or behavioral needs
• Experience with shelter software (PetPoint preferred)

What you can expect from us:

• Regular supportive feedback
• Career growth
• Training in animal welfare
• A comprehensive compensation package including:
• Medical benefits at no cost to you
• Dental & Vision benefits at low cost
• FSA
• 401K with match
• Student loan forgiveness eligibility
• Performance pay raises