Pathology Team Lead: Fast-Paced Lab Operations

Texas Children's Hospital; Houston (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

Texas Children's Hospital in Houston seeks a Pathology Team Leader to coordinate specimen collection, order entry, processing, and related clerical functions in Pathology. You will direct workload, monitor turnaround times, resolve issues with accuracy and professionalism, and collaborate with physicians and nursing staff to support patient care.

Strong supervisory experience and lab automation familiarity are a plus.

Qualifications

• High school diploma or GED required.
• Associate degree in related field preferred.
• 3 years of clinical lab experience as a phlebotomist or processing technician with computer/order entry experience required.
• Previous supervisory experience preferred.
• ASCP certification (PBT) preferred.

Responsibilities

• Investigate, research, troubleshoot and reconcile errors and discrepancies in phlebotomy, computer order entry and specimen processing.
• Consistently demonstrate competent knowledge, stress management and rational judgment in analyzing and solving problems.
• Direct workload and workflow and assign work stations efficiently so that stat, timed and routine collections are completed within established turnaround time as per policy.
• Conduct, direct or assist in any special projects, evaluations and experiments as needed.
• Monitor orders to ensure that all outpatients’ faxes, physician prescriptions/order pads, and requisitions have all required information including patient’s diagnosis, attending physician, clinic location and telephone number.
• Communicate with physicians and nursing staff if problems arise.
• Investigate and resolve Quest service and specimen problems.
• Maintain and update the Quest catalogs for specimen requirements and processing procedures.
• Assist Manager in ensuring that patients and families are treated with courtesy, respect, empathy and that the CR&P staff at all times performs in a professional manner.
• Collect and reviews performance metrics (audit) data for the order entry lines.

Skills

Phlebotomy experience

Order entry experience

Supervisory experience

ASCP certification

Education

High school diploma or GED

Associate degree preferred

Job description

Texas Children's Hospital in Houston seeks a Pathology Team Leader to coordinate specimen collection, order entry, processing, and related clerical functions in Pathology. You will direct workload, monitor turnaround times, resolve issues with accuracy and professionalism, and collaborate with physicians and nursing staff to support patient care.

Strong supervisory experience and lab automation familiarity are a plus.