Pathology Support & Lab QA Lead

Jackson Health System; Miami (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Jackson Health System in Miami, FL is seeking a Pathology Associate 2 to provide critical support services within the Pathology Services Department, contributing to laboratory outcomes that reflect quality and excellence.

The position is full-time in the Core Laboratory, requiring 0–3 years of related experience and a high school diploma. The role emphasizes timely logistics, equipment use, QA/QI involvement, and patient-centered laboratory care.

Qualifications

• High School diploma is required.
• Generally requires 0 to 3 years of related experience.
• Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
• Ability to communicate effectively in both oral and written form.
• Ability to handle difficult and stressful situations with critical thinking and professional composure.
• Ability to understand and follow instructions.
• Ability to exercise sound and independent judgment.
• Knowledge and skill in use of job appropriate technology and software applications.
• Must meet and maintain current unit specific and organizational skills/competencies, certifications/licensures, as required by the nursing area.

Responsibilities

• Provides logistics support in collection, transportation, storage, and/or distribution of laboratory materials in a timely manner.
• Assists laboratory staff in performing clinical and/or non-clinical activities promptly and accurately.
• Demonstrates proficiency in the use of appropriate equipment. Maintains and updates files, records and reports.
• Produces accurate outcomes and results according to age specific standard operating procedures.
• Completes work assignments within defined time limits. Completes routine tasks without direct supervision.
• Consults with supervisor for additional assignments and follows them to completion.
• Assists in the preventive maintenance of equipment and/or assists in the ordering and stocking of an appropriate inventory level of supplies.
• Assists in the orientation of new employees or students.
• Learns new procedures and assignments within a mutually agreed upon time frame.
• Participates actively in the QA/QI programs of the department.
• Adapts to modifications of work assignments and, when requested, is willing to adjust personal schedule to complete work for the benefit of patient care.
• Assumes ownership of issues and follows them to resolution.
• Offers innovative solutions to allow for efficient and effective delivery of laboratory service.
• Demonstrates infection control for the protection of patients, co-workers and self.
• Maintains neat, legible and organized written work documents with appropriate dates and initials.
• Matches the patient identifying information on specimens with the work document without clerical/data entry error or omission.
• Demonstrates proficiency with laboratory information computer system functions related to job duties.
• Accessions laboratory specimens using LIS/manual entry according to protocol as needed.
• May performs phlebotomy activities as required by departmental policy and procedures manual.
• Performs other duties not covered above after appropriate notification and training.
• Lead worker Assists in organizing and directing workflow.
• Communicates regularly with subordinates and supervisor.
• Provides initial non-technical resources in resolving routine problems.
• Demonstrates practical decision making skills. Demonstrates leadership traits such as empathy, creativity and fairness.
• Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
• Performs all other related job duties as assigned.

Job description

Jackson Health System in Miami, FL is seeking a Pathology Associate 2 to provide critical support services within the Pathology Services Department, contributing to laboratory outcomes that reflect quality and excellence.

The position is full-time in the Core Laboratory, requiring 0–3 years of related experience and a high school diploma. The role emphasizes timely logistics, equipment use, QA/QI involvement, and patient-centered laboratory care.