Pathology Ops Supervisor - Digital & Billing

UNC Health; North Carolina; On-site; USD 34,000 - 49,000; Full time

Job summary

UNC Health in Chapel Hill, NC seeks a Pathology Operations Supervisor to lead administrative, billing, and digital pathology workflows within the pathology department. You will ensure accurate billing, efficient workflows, regulatory compliance, and coordination among clinicians, lab staff, IT, and external partners.

The role emphasizes leadership over staff in billing and administrative areas, with oversight of laboratory information systems, revenue cycle management, and quality initiatives.

Qualifications

• Understanding of digital pathology workflows or willingness to acquire competency.
• Strong leadership and staff-supervision experience.
• Knowledge of medical billing processes and healthcare financial workflows.

Responsibilities

• Direct and oversee administrative, billing, and digital pathology operations to ensure efficient workflow management.
• Lead, develop, and manage administrative and billing staff through recruitment, onboarding, scheduling, training, coaching, performance management, and workforce planning.
• Ensure compliance with regulatory, accreditation, privacy, and billing requirements while supporting audits, quality initiatives, risk mitigation, and continuous process improvement.
• Oversee digital pathology workflows, including slide scanning operations, image management, case assignment, data integrity, and support of digital pathology platforms and processes.
• Manage pathology billing operations, including charge capture, coding accuracy, claims resolution, invoicing, revenue cycle monitoring, and financial reporting to optimize reimbursement and compliance.
• Oversee the effective utilization, maintenance, and optimization of laboratory information systems, billing applications, digital pathology platforms, and related operational technologies.
• Serve as the primary liaison among pathologists, laboratory personnel, clinicians, finance teams, IT partners, patients, and external organizations to ensure effective communication and issue resolution.
• Monitor operational, financial, and digital pathology performance metrics to identify trends, implement improvements, and enhance departmental efficiency and effectiveness.
• Maintain departmental records, documentation, standard operating procedures, and administrative controls to support consistent and compliant operations.
• Coordinate the implementation of new technologies, workflow enhancements, system updates, and staff training initiatives to support operational and strategic objectives.

Skills

Digital pathology workflows

Leadership

Medical billing

Organizational skills

EMR/LIMS

Pathology billing knowledge

Education

Bachelor's degree preferred

High school diploma or GED required

Tools

LIMS

EMR

Job description

UNC Health in Chapel Hill, NC seeks a Pathology Operations Supervisor to lead administrative, billing, and digital pathology workflows within the pathology department. You will ensure accurate billing, efficient workflows, regulatory compliance, and coordination among clinicians, lab staff, IT, and external partners.

The role emphasizes leadership over staff in billing and administrative areas, with oversight of laboratory information systems, revenue cycle management, and quality initiatives.