Pathology Operations Supervisor - Digital & Billing Lead

UNC Health; Chapel Hill (NC); On-site; USD 34,000 - 49,000; Full time

Job summary

UNC Health in Chapel Hill, NC, seeks a Pathology Operations Supervisor to oversee administrative, billing, and digital pathology operations within the pathology department. You will ensure accurate billing, efficient workflow management, and regulatory compliance while coordinating with clinicians, laboratory personnel, IT teams, and external partners.

The role requires 4+ years in healthcare administration or pathology/lab operations (2 years with a Bachelor's degree, or 3 years with an

Qualifications

• Four (4) years of clerical or administrative experience in healthcare administration, pathology/laboratory operations, or medical billing.
• If Bachelor's degree, two (2) years of clerical or administrative experience in healthcare administration, pathology/laboratory operations, or medical billing.
• If Associate's degree, three (3) years of clerical or administrative experience in healthcare administration, pathology/laboratory operations, or medical billing.

Responsibilities

• Direct and oversee administrative, billing, and digital pathology operations to ensure efficient workflow management.
• Lead, develop, and manage administrative and billing staff through recruitment, onboarding, scheduling, training, coaching, performance management, and workforce planning.
• Ensure compliance with regulatory, accreditation, privacy, and billing requirements while supporting audits, quality initiatives, risk mitigation, and continuous process improvement.
• Oversee digital pathology workflows, including slide scanning operations, image management, case assignment, data integrity, and support of digital pathology platforms and processes.
• Manage pathology billing operations, including charge capture, coding accuracy, claims resolution, invoicing, revenue cycle monitoring, and financial reporting to optimize reimbursement and compliance.
• Oversee the effective utilization, maintenance, and optimization of laboratory information systems, billing applications, digital pathology platforms, and related operational technologies.
• Serve as the primary liaison among pathologists, laboratory personnel, clinicians, finance teams, IT partners, patients, & external organizations to ensure effective communication and issue resolution.
• Monitor operational, financial, and digital pathology performance metrics to identify trends, implement improvements, and enhance departmental efficiency and effectiveness.
• Maintain departmental records, documentation, standard operating procedures, and administrative controls to support consistent and compliant operations.
• Coordinate the implementation of new technologies, workflow enhancements, system updates, and staff training initiatives to support operational and strategic objectives.

Skills

Leadership

Staff supervision

Medical billing

Organizational skills

Communication

LIMS/EMR systems

Digital pathology workflows

Payer processes

Education

Bachelor's degree preferred

Tools

LIMS

EMR

Digital pathology platforms

Job description

UNC Health in Chapel Hill, NC, seeks a Pathology Operations Supervisor to oversee administrative, billing, and digital pathology operations within the pathology department. You will ensure accurate billing, efficient workflow management, and regulatory compliance while coordinating with clinicians, laboratory personnel, IT teams, and external partners.

The role requires 4+ years in healthcare administration or pathology/lab operations (2 years with a Bachelor's degree, or 3 years with an