Patent Docket Specialist

The Oneil Search Group; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

The Oneil Search Group is seeking a dedicated professional in the United States to manage docket activities related to client service and patent filings. The role involves ensuring accuracy in docketing mail, managing correspondence, and generating detailed reports.

The ideal candidate will demonstrate strong communication skills and a commitment to service excellence while working effectively under deadlines. Responsibilities include actively prioritizing tasks and collaborating with legal teams to maintain accurate docket standards.

Qualifications

• Ability to manage detailed docketing tasks accurately within critical deadlines.
• Strong communication skills to convey docket standards and procedures.
• Proficiency in reviewing documents and assessing discrepancies.

Responsibilities

• Promote firm's client service principles.
• Docket incoming mail accurately.
• Manage correspondence and resolve discrepancies.
• Generate and customize docket reports.

Job description

ABOUT THE ROLE

• Consistently promote and model the Firm's Client Service Principles in teamwork, work product, and personal interaction.
• Ensure exemplary client service to all internal and external clients; proactively promote client service throughout department and among teams; respond to peer requests with recognition that request serves a client or Firm need.
• Docket incoming US Patent Trademark Office and foreign filing mail into docketing database; double checking for accuracy. Write effective notes into the database to ensure shared knowledge and historical reference. Routinely apply judgment to ensure that risk management is safeguarded, and docket data is complete and reliable.
• Manage all forms of correspondence is accurately entered into the database and record keeping system. Investigate perceived discrepancies and inconsistencies in due dates and dockets; analyze and review mail where response dates are not apparent or where contingencies may exist; report issues and findings to appropriate attorneys and staff.
• Act as resource to attorneys and staff, providing docketing guidance and expertise. Regularly and effectively communicate docket standards, protocols, and procedures to ensure understanding and compliance within department.
• Review outgoing filings; de-docket relevant dates in docketing database; forecast and enter next action.
• Ensure that any discrepancies in docket dates and responses are appropriately resolved and corrected.
• Review relevant documents, such as letters, faxes, email, etc., relating to foreign filing responses and de-docket as appropriate; follow through with foreign filing specialists and department members as necessary.
• Generate regular docket reports and distribute to department members.
• Review and follow through on updates to docket report as identified by department members, input updates into docketing database.
• Prepare ad hoc docket reports for department members and clients, customizing as appropriate. Collaborate closely with department members to ensure that client reports are formatted and prepared to meet client needs.
• Collaborate and assist in the regular review and assessment of docketing procedures; participate in and coordinate updates to procedures; develop responsive procedural changes.
• Assist with periodic docket audits and proactively respond to underlying issues.
• Participate in special projects involving docket function or that require docket expertise, historical knowledge, etc.
• Provide in-depth, detailed, and analytical research on docket-related issues and questions; follow through on findings; propose and implement measures as appropriate to improve processes to reduce future risk.
• Scrupulously review all work product to ensure highest accuracy; routinely apply techniques and procedures to manage details, often working under critical deadlines.
• Actively prioritize work responding to deadlines and changing critical needs.