Patch and Test Technician

Amatriot Group, LLC; Tampa (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Amatriot Group, LLC is seeking a highly skilled IT/telecom specialist to support high-tempo military and enterprise communications. The role involves provisioning, modifying, restoring and supporting services in a 24/7 environment, with a focus on secure networks and encryption devices.

Responsibilities include field support, incident management, outages coordination, and collaboration with internal IT teams. Candidate must have DoD certifications and TS/SCI clearance.

Qualifications

• DoD 8140 or DoD 8570 certification is required.
• Bachelor’s degree is not required.

Responsibilities

• Prioritize and manage daily work assignments to meet operational requirements.
• Troubleshoot, install, operate, and maintain PTF systems to ensure continuous service availability.
• Operate and maintain USCENTCOM HQ fixed and deployable IT systems, including long-haul communications and tactical network infrastructure.
• Install, troubleshoot, repair, and maintain telecommunications systems and equipment.
• Open, track, and close service tickets using ServiceNow and FaCIT.
• Coordinate scheduled and unscheduled outages with DISA and other external agencies.
• Provide field support at forward locations within the Area of Responsibility (AOR).
• Coordinate and collaborate with internal IT organizations to support projects and maintenance.

Skills

TS/SCI

DoD 8570/8140

Security+ CE

High-tempo environment

Network troubleshooting

Education

Bachelor's degree not required

Tools

KG-175D/G/F/N/X TACLANE

KG-250X/XS

SONET/MSPP

CTP/ODXC

Job description

Career Opportunities with Amatriot Group, LLC

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*This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact salary

Position Overview:

This role supports high-availability communications for a large, diverse user base across multiple secure networks. Responsibilities include provisioning, modifying, and restoring services in accordance with local and higher-level policies, as well as providing installation, testing, systems integration, and technical support in a 24/7 operational environment.

Position Responsibilities:

• Prioritize and manage daily work assignments to meet operational requirements.
• Troubleshoot, install, operate, and maintain PTF systems to ensure continuous service availability.
• Operate and maintain USCENTCOM HQ fixed and deployable IT systems, including long-haul communications and tactical network infrastructure.
• Install, troubleshoot, repair, and maintain telecommunications systems and equipment.
• Complete service requests, generate reports, and support service restoration efforts, including equipment changes and configuration updates.
• Coordinate and collaborate with internal IT organizations to support projects, maintenance, troubleshooting, and service implementations.
• Provide field support at forward locations within the Area of Responsibility (AOR), as required.
• Open, track, and close service tickets using ServiceNow and FaCIT, and maintain a Master Station Log.
• Coordinate scheduled and unscheduled outages with DISA and other external agencies.
• Configure, operate, and maintain cryptographic equipment and troubleshoot secure circuits locally and remotely.
• Support rotating shifts and non-standard work schedules as mission requirements dictate.

Position Requirements:

• Certification: Applicable DoD 8140 or DoD 8570 Certification (CompTIA Security + CE), bachelor’s degree not required.
• TS/SCI
• 3+ years of related experience
• Experience in high-tempo military or enterprise telecommunications environments
• Proficiency with long-haul data and voice transmission technologies (fiber, copper, satellite)
• Experience troubleshooting SONET/MSPP, CTP, and ODXC systems
• Strong analytical and troubleshooting skills supporting mission-critical communications
• Experience with encryption devices and secure voice/data transmission policies
• Ability to lift up to 50 pounds

Preferred Skills:

• Hands-on experience with KG-175D/G/F/N/X TACLANE and KG-250X/XS encryption devices
• Knowledge of higher-level transport infrastructure, including SONET/ MSPP and ODXC
• Prior experience in military Tech Control or Patch and Test Facilities (TCF/PTF)

Location:

• On Customer Site at MacDill AFB, Tampa, FL