Passenger Service Agent

Dnata US; Town of Warwick (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in aviation services is seeking part-time Passenger Service Agents at JFK Airport. This role is vital for ensuring smooth administrative procedures for international travelers, including check-ins, document verification, and passenger assistance. With a commitment to excellence, the company offers a rewarding career path with competitive pay and benefits such as weekly pay, 401K, and paid training. Join a dedicated team recognized for outstanding service and contribute to a mission of reconnecting the world through exceptional air services.

Benefits

Weekly pay

401K

Paid time off

Paid training

Company uniforms

Qualifications

• FAA/Airport required identification/seals or authorizations.
• Ability to stand, bend, stoop, and walk for extended periods.

Responsibilities

• Handle administrative procedures for international passengers.
• Verify documents, assign seats, and provide boarding passes.
• Maintain liaison with Airlines and Customer Service Representatives.

Skills

Communication Skills

Customer Service Skills

Basic Computer Literacy

Education

High School Diploma or GED

Job description

Overview

dnata is hiring part time Passenger Service Agents at JFK Airport!

Pay rate $20.00/hr.

* Weekly pay, 401K, paid time off, paid training and company uniforms *

We are “Reconnecting a Better World” through our best-in-class team of dedicated, passionate, and highly trained aviation professionals. We have been awarded “Ground Handler of the Year” for seven consecutive years and are committed to our Vision of being the world’s most admired air services provider. If you’re looking for a highly rewarding career in aviation services, you’re looking for dnata!

You Will

As a dnata Passenger Service Agent, you have an essential role of handling administrative procedures for international passengers before and after a flight, including but not limited to:

• Electronic check-in of passengers for international travel
• Verification of documents for international and domestic flights
• Assign passenger seats
• Ensure correct boarding passes are provided to each passenger for the assigned flight
• Verify ticket and seat reservations
• Match manifest to on-board count
• Announce arrivals and departures as necessary
• Provide information to passengers/customers as requested
• Connect/disconnect Jetway/stairs as necessary
• Assist with baggage tagging and baggage claim reports
• Maintain current knowledge of all flight times during designated shift
• Maintain liaison with Airlines, Customer Service Representatives and Ground Handlers
• Performing other duties as assigned

You Have

• FAA/Airport required identification/seals or authorizations
• Possess a high school diploma or GED equivalent
• Excellent communication and interpersonal skills
• Possess basic computer literacy
• Ability to stand, bend, stoop, and walk for extended periods of time
• Push, pull, lift, and load up to 70 pounds
• Exceptional customer service skills

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