Passenger Experience Specialist — Flight Support & Ticketing

Southwest Airlines Co.; Montgomery (AL); Remote; USD 28,000 - 41,000; Full time

Benefits offered by this job

Free flights for employees and dependents

401(k) company match

Opportunities for overtime

Job summary

Southwest Airlines is looking for dedicated individuals for a position that involves providing exceptional customer service, handling ticketing, and helping travelers efficiently. Applicants must be at least 18, able to meet physical demands including lifting, and authorized to work in the U.S.

This role offers a salary range of $20 to $30 per hour, benefits including free flights for employees and dependents, a 401(k) match, and opportunities for overtime. A Bachelor's degree is preferred.

Qualifications

• U.S. Citizenship or authorization to work in the U.S. required.
• Must be at least 18 years of age.
• Ability to meet physical requirements, including lifting up to 70lbs.

Responsibilities

• Offer legendary customer service to travelers and cargo service users.
• Handle ticketing and check-in processes promptly.
• Resolve issues for mishandled clients efficiently.

Skills

Customer service

Crisis management

Teamwork

Physical stamina

Communication skills

Education

Bachelor's Degree

Tools

PC keyboard

Job description

Southwest Airlines is looking for dedicated individuals for a position that involves providing exceptional customer service, handling ticketing, and helping travelers efficiently. Applicants must be at least 18, able to meet physical demands including lifting, and authorized to work in the U.S.

This role offers a salary range of $20 to $30 per hour, benefits including free flights for employees and dependents, a 401(k) match, and opportunities for overtime. A Bachelor's degree is preferred.