PAS Representative CHDC Team

bannerhealth; Colorado; Remote; USD 38,000 - 46,000; Full time

Job summary

Banner Health seeks a Revenue Cycle professional to support the Patient Balance Mgmt team in a remote capacity. You will assist self-pay patients through the application process, handle registrations and essentially support the financial services workflow, leveraging Excel and Genesys for daily tasks.

The role emphasizes patient experience and reimbursement optimization, with a Monday–Friday schedule and CO time zone. Experience in call centers or customer service is valued.

Qualifications

• At least 1 year of experience in Customer Service or Call Center.
• At least 1 year of experience in Finance or Patient Financial Services.
• Proficient in Excel.

Responsibilities

• Provide customer service and registration assistance to patients.
• Handle point-of-service collections and payments.
• Assist in obtaining payer authorizations when needed.

Skills

Customer service

Call center

Excel

Tools

Genesys phone system

Job description

Department Name: Patient Balance Mgmt

Work Shift: Day

Job Category: Revenue Cycle

Innovation and highly trained staff. Banner Health recently earned Great Place To Work® Certification™. This recognition reflects our investment in workplace excellence and the happiness, satisfaction, wellbeing and fulfilment of our team members. Find out how we’re constantly improving to make Banner Health the best place to work and receive care.

In this PAS role you will be a part of the CHDC (Colorado Hospital Discounted Care) team, assistant self-pay patients through the application process. Working as a team to process applications and accepting payments, you will have opportunity to learn more about patient experience and the financial services side of healthcare. Members of our team are expected to be familiar with Excel and Genesys phone systems, as daily work is assigned and processed from those.

Location: Remote

Schedule: Monday-Friday 8:30am-5pm CO Time

Ideal Candidate:

• Minimum of 1 year experience in Customer Service and/or Call Center
• Minimum of 1 year experience in Finance and/or Patient Financial Services.
• Proficient in Excel

This can be a remote position if you live in the following state(s) only: AL, AK, AR, AZ, CA, CO, FL, GA, IA, ID, IN, KS, KY, LA, MD, MI, MN, MO, MS, NC, ND, NE, NH, NY, NM, NV, OH, OK, OR PA, SC, TN, TX, UT, VA, WA, WI, WV

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position conducts customer service, registration, point of service collections, may validate and/or obtain authorizations from payers in order to maximize reimbursement. Provides a customer-oriented interaction with each patient in order to