Admitting Officer

Mass General Brigham; Boston (MA); Presencial; USD 27 000 - 39 000; Tempo integral

Resumo da oferta

Mass General Brigham seeks an Admissions Clerk to efficiently register patients seeking medical services and manage insurance verification. You will gather patient data, assist with admission forms, and guide patients through the process while maintaining privacy.

The role requires strong communication, attention to detail, and familiarity with EHR systems in a fast-paced environment. Onsite placement at 75 Francis Street, with regular 40-hour weeks.

Qualificações

• High School Diploma or equivalent required.
• Experience in healthcare or customer service 2-3 years preferred.
• Familiarity with Electronic Health Records (EHR) systems.
• Excellent communication and interpersonal skills.

Responsabilidades

• Welcome patients and visitors, obtain their personal and medical information, and enter it into the facility's electronic health records (EHR) system.
• Coordinate with patients and insurance companies to verify coverage and eligibility for medical services.
• Assist patients in completing admission forms, consent documents, and any additional paperwork required for their visit.
• Communicate with patients, families, and caregivers, providing information on the admissions process, required documents, and any necessary preparations.
• Ensure compliance with patient confidentiality and privacy standards, following HIPAA guidelines.

Conhecimentos

Communication

Attention to detail

HIPAA familiarity

Organizational skills

Computer proficiency

Empathy

Formação académica

High School Diploma or Equivalent

Ferramentas

EHR systems

Descrição da oferta de emprego

Site

The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for efficiently and accurately registering patients seeking medical services. This role's primary focus will be on gathering patient information, verifying insurance coverage, and completing necessary paperwork for admission.

Does this position require Patient Care? No

Essential Functions

• Welcome patients and visitors, obtain their personal and medical information, and enter it into the facility's electronic health records (EHR) system.


• Coordinate with patients and insurance companies to verify coverage and eligibility for medical services.


• Assist patients in completing admission forms, consent documents, and any additional paperwork required for their visit.


• Communicate with patients, families, and caregivers, providing information on the admissions process, required documents, and any necessary preparations.


• Ensure compliance with patient confidentiality and privacy standards, following Health Insurance Portability and Accountability Act (HIPAA) guidelines.

Qualifications

Education

High School Diploma or Equivalent required

Licenses and Credentials

Experience

Experience in a healthcare or customer service role 2-3 years preferred

Knowledge, Skills and Abilities

• Excellent communication and interpersonal skills, with the ability to interact effectively with patients and healthcare professionals.


• Strong attention to detail and accuracy in entering patient information and maintaining records.


• Familiarity with electronic health records (EHR) systems and basic computer proficiency.


• Empathy and compassion to provide a welcoming and caring environment for patients and their families.


• Ability to handle confidential and sensitive information with discretion and professionalism.


• Strong organizational and time management skills to handle a fast-paced admissions environment.

Physical Requirements

• Standing Occasionally (3-33%)


• Walking Occasionally (3-33%)


• Sitting Constantly (67-100%)


• Lifting Occasionally (3-33%) 20lbs - 35lbs


• Carrying Occasionally (3-33%) 20lbs - 35lbs


• Pushing Rarely (Less than 2%)


• Pulling Rarely (Less than 2%)


• Climbing Rarely (Less than 2%)


• Balancing Occasionally (3-33%)


• Stooping Occasions (3-33%)


• Kneeling Rarely (Less than 2%)


• Crouching Rarely (Less than 2%)


• Crawling Rarely (Less than 2%)


• Reaching Occasionally (3-33%)


• Gross Manipulation (Handling) Constantly (67-100%)


• Fine Manipulation (Fingering) Frequently (34-66%)


• Feeling Constantly (67-100%)


• Foot Use Rarely (Less than 2%)


• Vision - Far Constantly (67-100%)


• Vision - Near Constantly (67-100%)


• Talking Constantly (67-100%)


• Hearing Constantly (67-100%)

Work Details

Remote Type Onsite

Work Location 75 Francis Street

Scheduled Weekly Hours 40

Employee Type Regular

Work Shift Evening (United States of America)

Pay Range $19.81 - $28.30/Hourly Grade 3

Benefits

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. These competencies provide observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. They are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Company Culture

Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.