Party Host Manager

Altitude Trampoline Park Arlington; Arlington (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Altitude Trampoline Park Arlington is looking for a Party Host Manager to oversee all birthday party operations. Your role includes organizing party activities, managing staff, and ensuring a positive guest experience.

With a focus on fun and engagement, you will coordinate reservations and maintain inventory of supplies. Applicants should have 2-3 years of supervisory experience and great communication skills.

Qualifications

• 2-3 years of supervisory experience in party planning or event booking.
• Professional attitude and strong work ethic.
• Ability to prioritize workload and multi-task in a fast-paced environment.

Responsibilities

• Schedule and coordinate birthday party requests.
• Create a fun environment for guests.
• Supervise party staff and handle guest concerns.

Skills

Supervisory experience

Event planning

Customer service

Organizational skills

Communication

Education

Degree in management

Job description

To be considered for this role, you must attach a current resume.

The Party Host Manager organizes all aspects of birthday parties including contacting interested individuals, building reservations on POS and scheduling staff. This individual reports to the General Manager.

Responsibilities

• Schedule, coordinate and manage birthday party requests
• Create a fun and enthusiastic environment for all guests
• Organize and implement birthday activities
• Supervise and schedule party staff
• Handle guests’ questions and concerns professionally and courteously
• Maintain reservations and prepare reports
• Maintain positive guest experience by using our SMILES philosophy
• Source, order, and maintain inventory of party supplies
• Maintain open communications with management of scheduled events
• Develop and implement post-party follow up and referral process
• Assist and support front desk staff on all birthday related questions/concerns
• Operate Point of Sale (POS) system including deposits and party transactions
• Support sales and marketing plans in collaboration with leadership team
• Follow safety and incident reporting guidelines
• Provide or perform other services or duties as required by management

Qualifications

• 2-3 years of supervisory or management experience in party planning or booking events
• Degree in management is a plus
• Family Entertainment or amusement park background is a plus
• Workdays, nights, weekends, and holidays as required
• Must be very organized, detail oriented, and a strong communicator
• Professional, “Altitude” attitude and work ethic
• Excellent organizational skills with the ability to prioritize workload and multi-task in a fastpaced environment.