Parttime Night Auditor

Sage Restaurant Group

Boulder (CO)

On-site

USD 26,000 - 29,000

Part time

6 days ago

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Job summary

Embassy Suites Boulder is seeking a regular part-time Front Desk Clerk to greet guests, handle check-ins and check-outs, and provide accurate information with a friendly, professional approach. You will balance cash and daily reports, respond to reservations questions, operate the PBX, and maintain courteous guest relations across all hotel areas.

Strong computer and telephone skills, basic accounting background preferred. High school education or equivalent required.

Qualifications

High school education or equivalent experience.
Accounting background preferred, but not required.
Ability to operate personal computer, cash register and calculator.
Ability to compile facts and figures.
Telephone and guest relations etiquette and skills.
Moderate hearing required to communicate with guests.
Excellent vision required for viewing of CRT screen.
Excellent speech communication skills required to communicate with guests over the telephone.
Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Responsibilities

Audit, balance and report on all food and beverage outlets cash and credit operations.
Audit, balance, post and report on the front desk including room charges, deposits and taxes.
Audit, balance and prepare, verify and report on Room information; prepare daily reports.
Balance and close all bank ticket codes, daily.
Run night audit final after ensuring all revenues are in balance nightly.
Greet and complete check-in procedures for arriving guests daily.
Facilitate guest departure by following procedures to close accounts.
Maintain good customer relations with timely and knowledgeable responses.
Operate the PBX equipment for calls, wake-up calls and paging.
Perform the duties of a Front Desk Clerk including express checkouts.

Skills

Cash handling

Guest relations

Telephone etiquette

Communication skills

Reading reports

Computer skills

Education

High school education or equivalent

Tools

Cash register

Calculator

Job description

Why us?

At Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality.

At Embassy Suites Boulder, we embrace:

\"Uniquely Colorado\" Experience – Two distinct properties united under a shared Canyon corridor identity, drawing inspiration from Boulder's vibrant culture, natural beauty, and innovative spirit.

Experiential Hospitality – Staff serve as storytellers and guides, creating immersive, locally rooted experiences across both properties.

Creative, Passion-Led Service – Emphasis on enthusiasm and authenticity, with team members who bring genuine energy to every guest interaction.

Urban Retreat Atmosphere – Thoughtful design and attention to detail create a cohesive sense of place along Canyon Boulevard, whether guests are staying in all-suite comfort or a modern inn setting.

Unified Brand, Distinct Experiences – While each property offers its own character, both share a commitment to elevated, people-first hospitality that reflects the best of Boulder.

All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike. These brandings reflect the unique spirit of Embassy Suites Boulder and align with Sage Hospitality’s commitment to genuine, meaningful connection.

Job Overview

Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Responsibilities

Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.

Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.

Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.

Balance and close all bank ticket codes, daily.

Run night audit final after insuring all revenues are in balance nightly.

Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.

Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.

Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.

Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.

Perform the duties of a Front Desk Clerk including express checkouts.

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Accounting background preferred, but not required.

Knowledge/Skills

Ability to operate personal computer, cash register and calculator.

Ability to compile facts and figures.

Telephone and guest relations etiquette and skills.

Moderate hearing required to communicate with guests.

Excellent vision required for viewing of CRT screen.

Excellent speech communication skills required to communicate with guests over the telephone.

Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.