Night Auditor - FT - Hotel Indigo Denver

Sage Restaurant Group; Denver (CO); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, & vision insurance

Health savings and flexible spending

Basic Life and AD&D insurance

Company-paid short-term disability

401(k) with employer matching

Employee assistance program

Tuition Reimbursement

Hotel/restaurant discounts

Employee Referral Bonus Program. Up to

Job summary

Hotel Indigo Denver Downtown is seeking a Front Desk Clerk to audit, balance and report on hotel areas, respond to guest inquiries, and ensure policies are followed. The role emphasizes accuracy in cash handling and guest service excellence.

The position requires high school education, basic accounting familiarity, and strong communication skills to manage telephone and in-person interactions with guests, ensuring a positive stay.

Qualifications

• High school education or equivalent experience.
• Accounting background preferred, but not required.

Responsibilities

• Audit, balance and report on food and beverage outlets cash and credit operations.
• Audit, balance, post and report on the front desk operations and room charges.
• Audit, balance and prepare room information for daily reports.
• Balance and close all bank ticket codes daily.
• Run night audit final after ensuring revenues are in balance.
• Greet and complete check-in procedures and assist guests as needed.

Skills

Cash handling

Phone etiquette

Guest relations

Reporting

Computer skills

Education

High school diploma or equivalent

Tools

Cash register

Calculator

PBX system

POS system

Computer

Job description

Why us?

Job Close Date: September 13th, 2026 or until filled

Pay: $22-23/hr

Why us?

Located in Denver’s historic Union Station neighborhood, Hotel Indigo Denver Downtown is an upscale hotel with subtle nods to the city’s gold rush roots. Our modern hotel features 180 guest rooms and well-appointed meeting spaces. Additionally, with direct access to I-25 and the RTD Light Rail with service to Denver International Airport, Hotel Indigo is centrally located in the heart of Denver’s buzzing downtown corridor. Hotel Indigo offers urban explorers and modern pioneers an immersive outlet to discover Denver’s wild past and booming future. Come be a part of the story at Hotel Indigo!

At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.

Benefits

• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Company-paid short-term disability
• Eligible to participate in the Company’s 401(k) program with employer matching
• Employee assistance program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more.\
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Job Overview

Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Responsibilities

• Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
• Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
• Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.
• Balance and close all bank ticket codes, daily.
• Run night audit final after insuring all revenues are in balance nightly.
• Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
• Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
• Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
• Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
• Perform the duties of a Front Desk Clerk including express checkouts.

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Accounting background preferred, but not required.

Knowledge/Skills

• Ability to operate personal computer, cash register and calculator.
• Ability to compile facts and figures.
• Telephone and guest relations etiquette and skills.
• Moderate hearing required to communicate with guests.
• Excellent vision required for viewing of CRT screen.
• Excellent speech communication skills required to communicate with guests over the telephone.
• Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,
• Mobility - must be able to reach all areas of hotel to assist clients.
• Prolonged standing.
• Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%

Salary

USD $22.00 - USD $23.00 /Hr.

ID: 2026-32947

Position Type: Regular Full-Time

Property : Hotel Indigo Denver

Outlet: Hotel

Category: Front Desk & Guest Services

Min: USD $22.00/Hr.

Max: USD $23.00/Hr.

Address : 1801 Wewatta St

City : Denver

State : Colorado

EOE Protected Veterans/Disability