Parts Support | Back Counter

Swickard Auto Group; Seattle (WA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Salary $50,000–$60,000/yr

Brand training provided

Medical, dental, and vision insurance

Life insurance

Paid time off and holidays

Career path and growth opportunities

Employee vehicle purchase and service\

Job summary

Mercedes-Benz of Seattle, part of Swickard Auto Group, is seeking a parts associate to pull and stage parts for technicians, using electronic catalogs and a DMS. You will ensure accuracy and fast service to keep the shop moving.

You will learn Mercedes-Benz parts specifics through paid brand training and work in a team that values clear communication and reliability in the fast-paced Seattle dealership environment.

Qualifications

• Automotive parts or dealership experience preferred.
• Comfortable with computer-based parts lookup and a DMS.
• Mercedes-Benz or European parts familiarity a plus — paid brand training provided.
• Accurate — you verify part numbers before pulling, not after.
• A clear communicator who flags delays early.
• Valid driver’s license with a clean driving record.

Responsibilities

• Fill technician parts requests accurately and quickly — pulling, staging, and delivering parts to the right bay.
• Look up Mercedes-Benz OEM part numbers using electronic catalogs, and identify the correct part and any supersessions.
• Inform technicians and service advisors about backorders, substitutions, and delays.
• Process returns, cores, and warranty parts per department procedures.
• Receive, bin, and organize incoming stock to keep inventory accurate.
• Support the parts team with order prep and delivery to the service department.
• Keep accurate records in the DMS.

Skills

Automotive parts experience

Attention to detail

Clear communicator

Tools

DMS

Parts lookup

Job description

Description

Seattle, WA | Mercedes-Benz | Premium luxury brand | Luxury European | Automotive parts | Parts lookup | Inventory | Dealership parts experience preferred | Warehouse experience welcome | Logistics experience welcome | Pacific Northwest | Seattle metro | Veterans encouraged to apply | $50,000 - $60,000/yr

IS THIS YOU?

• You're accurate and organized, and you find the right part the first time so technicians never wait on you
• You have automotive parts experience, or a background in warehouse, logistics, or inventory work, and you're ready to learn Mercedes-Benz parts

WHO WE ARE

Mercedes-Benz of Seattle is part of Swickard Auto Group, a hospitality company in the retail automotive space built on one idea -- be the favorite of our guests, our employees, and our manufacturing partners. We operate 40+ dealerships across the West Coast, Alaska, and Hawaii, and whether you're in Seattle or Anchorage, the standard is the same. Do right by people, every time.

WHAT YOU'LL DO

• Fill technician parts requests accurately and quickly -- pulling, staging, and delivering parts to the right bay
• Look up Mercedes-Benz OEM part numbers using electronic parts catalogs, and identify the correct part and any supersessions
• Tell technicians and service advisors about backorders, substitutions, and delays right away
• Process returns, cores, and warranty parts per department procedures
• Receive, bin, and organize incoming stock to keep inventory accurate
• Support the parts team with order prep and delivery to the service department
• Keep accurate records in the DMS

WHAT WE'RE LOOKING FOR

• Automotive parts or dealership experience preferred -- candidates from warehouse, logistics, retail inventory, and other detail-driven backgrounds are encouraged to apply
• Comfortable with computer-based parts lookup and a DMS, or quick to learn them
• Mercedes-Benz or European parts familiarity a plus -- paid brand training provided
• Accurate -- you verify part numbers before pulling, not after
• A clear communicator who flags delays early
• Valid driver's license with a clean driving record

WHAT WE OFFER

• $50,000 - $60,000/yr
• Paid brand and parts training
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Career path -- strong parts support team members grow into parts advisor, parts specialist, wholesale, and parts management roles
• Employee vehicle purchase and service discounts

WHY MERCEDES-BENZ OF SEATTLE

• Mercedes-Benz parts catalogs are deep and technical, so you build real parts expertise faster than at a lower-volume or single-platform department
• Seattle's Mercedes-Benz owners expect fast, accurate service, and the parts department sets the pace for the whole shop
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• Our HEART values -- Honor every guest, Engage sincerely, Anticipate needs, Respond graciously, Thank intentionally -- apply to how we support our internal team as much as our guests

If you're accurate, organized, and ready to keep a well-run Seattle Mercedes-Benz parts department supplying a busy shop