Parts Supervisor

Yancey Bros. Co.

Augusta (GA)

On-site

USD 45,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Medical, Vision, Dental Insurance

Paid time off

Tuition Reimbursement

Employee Profit Sharing

Job summary

Yancey Bros. Co. in Augusta, Georgia is seeking a Parts Supervisor to ensure effective parts warehouse operations. You will be responsible for safety adherence, overseeing daily tasks, and providing excellent customer service.

The ideal candidate has 3 to 5 years of experience, strong attention to detail, and is safety conscious. The role offers competitive compensation and full benefits including medical coverage and wellness programs.

Qualifications

High school or equivalent education.
Minimum of 3 to 5 years of experience in a related field.
Safety conscious and willing to learn new skills.

Responsibilities

Ensure safety and cleanliness in work areas.
Manage daily operational requirements including stock and orders.
Oversee branch hydraulic hose business and staff training.

Skills

Forklift certification

Ability to lift 50 lbs

Basic computer skills

Problem solving

Customer service

Education

High school or equivalent

3 to 5 years of experience

Equivalent college degree

Job description

Who We Are

Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. From Georgia. For Georgia.

What You Will Be Doing

As the Parts Supervisor, you will be responsible for the execution of tasks involved with the parts warehouse or sales counter operation at the branch. This includes Safety, cleanliness, all daily reporting, Cash business management, hydraulic hose business, communication with local Service manager and Regional Parts Manager.

Primary Responsibilities

Participate and administer all required OSHA and Yancey Brothers Safety guidelines.
Maintain a clean working environment to include warehouse and parts counter areas.
Address all daily operational requirements, to include stock, customer, shop, and transfer orders in a timely manner.
Additional operational process requirements to include, Open Backorders, Vendor orders, Cycle Counts and No-Location parts.
Initiation of a claims process for shipping errors.
Manage the Cores and Warranty Parts return processes.
Oversee branch hydraulic hose business, utilizing proper assembly and contamination control techniques.
Oversight and daily completion of fulfilling all orders in a timely manner including branch transfers received prior to cut-off, delivering shop orders, and assisting customers with loading.
Schedule Parts department staff to provide coverage during normal operating hours.
Oversight of local parts staff training and development.
Communicate local personnel performance issues with Regional Parts Manager.
Maintain all assigned equipment to include scanners, forklifts, hose building equipment, and order pickers.
Assist Regional Parts Manager in attainment of branch profitability and operational KPI’s.
Management oversight of parts inventory accuracy and variances.
Oversee all administrative functions to include Customer dispute resolution, cash collection and reconciliation.
Communicate regularly with the locally assigned Product Support Sales and Service teams.

Additional Responsibilities

Participate in required safety program, and work in a safe manner.
Additional duties as assigned by manager.

Who We Are Looking For

To be successful in this position you should be organized, show an attention for detail and a sense of urgency. You should have basic computer skills, safety conscious and the willingness to learn. The ability to multitask, problem solve and provide superior customer service are essential to this position as well.

Education/Experience

High school or equivalent
Specific industry experienced desired or an equivalent college degree.
Minimum of 3 to 5 years of experience.

Required Qualifications/Skills

Able to obtain forklift certification
Ability to lift 50 lbs repetitively and occasionally higher amounts with assistive devices
Willingness to work in hot/cold weather conditions
Attention to detail
Basic computer skills (email, internet, basic data entry)
Problem solving and multitasking
Safety conscious and customer focused
Be self-driven and take pride in your work

Preferred Qualifications/Skills

Prior experience in a warehouse environment

Values

Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal Candidates Will Demonstrate The Following Values

Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude

What We Offer

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure