Parts Specialist - Shallotte, NC

The Cole Family of Harley-Davidson Dealerships; North Myrtle Beach (SC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401K

Paid vacation & holidays

Medical, dental, vision, life, cancer,

Flexible spending account

Earned wages access

Company discounts

Growth opportunities

Job summary

The Cole Family of Harley-Davidson Dealerships is seeking a Motorcycle Customization Sales Specialist at our NC location. You will engage riders daily, help them build and customize their Dream bike, and cultivate lasting relationships with customers.

This role emphasizes high-energy service, product knowledge, and teamwork within a fun dealership culture that values lifestyle, freedom, and great rides. Training and tools provided; equal opportunity employer.

Qualifications

• Provide excellent customer service to riders and customers.
• Ability to greet and assist customers in a courteous manner.
• Willingness to work weekends and thrive in a high-energy sales environment.

Responsibilities

• Greet customers promptly and build rapport to understand their needs.
• Assist customers with merchandise selection and upsell related products.
• Process payments accurately and verify identification for transactions.
• Maintain accurate cash register records and handle back-ordered items promptly.
• Provide information on sales, specials, and new merchandise to customers.
• Demonstrate a positive attitude and resolve customer concerns professionally.

Job description

Motorcycle Customization Sales Specialist

Location: Harley-Davidson – Shallotte, NC

Well Established Local Dealership Is Currently Looking For a Motorcycle Customization Sales Specialist To Join Our Team. We Are Seeking Motorcycle Enthusiasts Who Are Honest Motivated Outgoing High-energy self-starters. Candidates must be willing to provide the highest level of customer service in helping others become a part of the dealership team.

Sales experience is preferred, but not required. We will train the right people and provide all the tools to be successful. This position involves working with riders every day to build and customize their Harley-Davidson Dream bike. Building relationships with riders is the key to success in this role.

Being a part of our exciting, fun and dynamic culture is not just about working for a dealership, it's about embracing a lifestyle of freedom, passion, team members you can call friends, good times and great rides!

An Equal Opportunity Employer

Benefits

• 401K
• Paid Vacation & Holidays
• Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance
• Health Flexible Spending Account
• ZayZoon Earned Wages Access
• Company Discounts
• Opportunities for growth and professional development

Essential Duties

• WEEKEND WORK REQUIRED
• Provide “Raving Fan” service to all of the dealership’s customers.
• Greet customers immediately, in a courteous and friendly manner.
• Make all customers feel welcome regardless of race, sex, or creed.
• Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
• Handle telephone transactions quickly, and courteously.
• Point out any sales, specials, or new merchandise to customers.
• Assist customers with their selection of merchandise and offer additional product that compliments the purchase.
• When accepting check & credit card payments for merchandise purchases, confirm customers’ identification, obtain proper approvals and record them as required.
• Keep cash register accurate.
• Notify customers immediately when special orders or back-ordered items are received
• Handle customer concerns reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.

All statements made by applicants for employment during the application will be checked for accuracy. We offer equal employment opportunities to all qualified persons without regard to race, color, sex (including gender identity and sexual orientation), religion, age, national origin, genetic information, citizenship status, marital status, pregnancy (including childbirth, related medical conditions, and lactation), physical or mental disability, past, present, or future service in the Uniformed Services of the United States, or any other basis prohibited by local, state, or federal law. If you need help to fill out this application form or during any phase of the application, interview, or employment process, please notify the Human Resources Officer to discuss accommodations. The use of this form does not mean there are positions open and does not obligate us in any way.