Bilingual Parts Specialist – Customer-Driven Auto Parts Expert

O'Reilly Auto Enterprises, LLC; Euless (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401k Plan

Health Insurance

Paid Time Off

Stock Purchase Plan

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high‑level service to retail and installer customers in a Texas store. The role supports management and emphasizes customer satisfaction, product knowledge, and accurate transactions.

The position encourages bilingual candidates and offers a comprehensive benefits package. You will engage in upselling, related selling, and promotions while maintaining store standards and safety procedures.

Qualifications

• Ability to quickly match alphanumeric sequences; provide outstanding, friendly service.
• Multitask effectively, assisting customers in-store and on the phone.
• Bilingual candidates encouraged to apply; Spanish language skills a plus.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Assist professional customers and installers as needed.
• Process transactions accurately and handle returns per policy.
• Address customer complaints and resolve issues professionally.
• Support inventory tasks like stocking, tagging, and planogram updates.
• Occasionally operate a delivery vehicle when needed.

Skills

Customer service

Multitasking

Bilingual (Spanish)

Part knowledge

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high‑level service to retail and installer customers in a Texas store. The role supports management and emphasizes customer satisfaction, product knowledge, and accurate transactions.

The position encourages bilingual candidates and offers a comprehensive benefits package. You will engage in upselling, related selling, and promotions while maintaining store standards and safety procedures.